Mobile Technologies for Libraries

1. Mobile Technologies for Libraries Joan K. Lippincott Coalition for Networked Information CNI Fall 2008 Meeting

2. Mobile Technologies, Mobile Users • Overview • Content for mobile devices • Tools and services for mobile users • Implications for physical environments • Planning process • Feedback, examples, discussion

3. Mobile Devices are Well-established in Teaching & Learning • Ipods for language learning • http://www.flickr.com/photos/cogdog/2733714099/

4. Mobile Devices and Itunes U. • I-tunes U. for lecture capture, etc.

5. Mobile Devices and Itunes U. • I-tunes U. for lecture capture, etc.

6. University of Tennessee - Clickers • Clickers -student response systems for large STEM courses

7. Mobile Devices for Everyday Use • “Just a typical college campus” http://www.flickr.com/photos/partsnpieces/445581635/ • “What’s in my bag?” http://www.flickr.com/photos/luchilu/378429678/

8. Small Devices Used for a Range of Activities “Aaron Swartz - who at the age of 21, has already helped create RSS (that was in his early teens), published a couple of computer-science papers, and developed Infogami, a system enabling his digitally clueless elders to set up their own websites (is working on a new project)… I recently sent him a number of questions… Some of his answers were, it seems, typed into a mobile phone.” Scott McLemee, Inside Higher Education, August 8. 2007 http://insidehighered.com/views/2007/08/08/mclemee

9. Students are Connected • 73.7% of respondents own a laptop • Respondents spend an average of 18 hours/wk using an electronic device The ECAR Study of Undergraduate Students and Information Technology, 2008

10. Students are Connected • More than half own 4 or 5 of the following: • Computer (desktop and/or laptop) • Digital camera • Music/video device • Game device • Wireless hub • PDA • Smart phone The ECAR Study of Undergraduate Students and Information Technology, 2008

11. Students and Mobiles • 70% of 11-year-olds in the UK own a mobile phone • On average teenagers send or receive 9.6 text messages/day • The Mobile Life Youth Report 2006 http://www.mobilelife2007.co.uk

12. Students use their devices • Harvard Medical School survey of students 2007 • 52% own a PDA • Application with most use: reference info with 26% of respondents; only 6% subscribe to podcasts • As reported in “Waiting on the Wave,” Campus Technology, March 2007 http://campustechnology.com/articles/452441

13. Effective Digital Learners • Use mobile phones, laptops, and PDAs to support their learning • Use software to create, manipulate, and present content • Seek peer support via informal networks of family and friends by using e-mail, texting, chat, and Skype, “an underworld of communication and information-sharing invisible to tutors” • JISC. In Their Own Words, 2007

14. They are attached to their devices “Many speak of their personal devices as individualised learning environments which, if possible, go everywhere with them. As a result, they express a need to integrate personal technologies with institutionally based systems - for example downloading podcasts onto a palmtop or uploading work from a storage device, such as a USB memory stick,to an institutionally based computer - to provide a seamless flow of study…Not being able to do so causes them frustration.” JISC. In Their Own Words, 2007

15. What do you know about YOUR user population? • Use existing survey data • Consult with other institutional units about what data they collect and how you can partner • Supplement quantitative data with qualitative data • Focus groups • Interviews • Observation/field studies

16. …And What about Libraries? • Content • Tools and Services • Environments

17. Mobile Library Users • Distance education students • Blended learning students • Learners or faculty in the field • Learners or faculty on distant campuses • Learners using mobile devices in the classroom • Learners using mobile devices for learning activities outside of the classroom

18. Mobile devices • Mobile phones/smart phones • PDAs • Clickers/Personal Response Systems • IPods, MP3 players, cameras • Laptops/notebook computers • The next device…smart pens?

19. Livescribe’s Smartpen • Smartpen and special paper • Tap on notes and hear audio recording • Upload your drawings and notes to PC • www.livescribe.com “Ironically, the big behavior change may be to get this younger generation to pick up this unfamiliar instrument called the pen.” Paul Saffo quoted in NYT May 30, 2007

20. Mobilizing Content • Reference sources • Monographs - Kindle • Library or university instructional content • Research-generated content (from the field) • Exhibit content

21. Reference Content -U. Alberta Library’s PDA Zone

22. Reference Works Linked to Language Learning? • Use Nokia cellphones for English lessons & test prep • Buy phone with educational programs installed or download programs • www.koolearn.com

23. What Reference Resources Could Assist the Northwestern U. Journalism School Students? “At a time when newspaper readership is steadily declining and many readers are bouncing from blogs to Internet video to get their news, the new approach will send student reporters out into the field with video iPods and digital camcorders, as well as spiral notebooks.” Chronicle of Higher Education, July 20. 2007 http://chronicle.com/daily/2007/07/2007072002n.htm

24. Monograph Lending - Kindles I am the Access Services Librarian at the University of Nebraska – Omaha, and as such, responsible for Circulation services. In March we purchased five Kindles as an experiment for a faster means of delivering Interlibrary Loan requests. Instead of waiting days, a book request can be filled in a matter of minutes. In May we expanded this service to include popular fiction titles, something our patrons have asked for, but as a research library, a collection area with relatively few choices. This service has been even more popular than Interlibrary Loan and we ordered three more Kindles… — Joyce Neujahr Aug 26, 10:34 AM Wired Campus, CHE

25. Arizona State U. Library Channel

26. Faculty-student field projects

27. Place-linked Content for Mobile Devices At the NEH’s Office of Digital Humanities, staff are pursuing interest in mobile technologies that can be used in museums and historical places and that deliver “scans of primary documents, audio-visual materials, and scholarly analysis to enhance [one’s] understanding of the site.” http://www.neh.gov/ODH/ODHUpdate/tabid/108/EntryID/72/Default.aspx

28. IR Content for Mobile Devices • Image files of plant species, diseases • Local or campus history materials • Lectures or performances given on campus • Other examples…

29. Mobilizing Tools and Services • Catalogs • Library web pages • Content for mobile devices - hours, patron records, equipment availability, podcasts • RFID in the stacks • Item information • Recommender information • New types of aids for instruction

30. NCSU CatalogWS • Library catalog as a “versatile discovery platform” • Data source for MobiLIB - catalog interface optimized for mobile devices • http://www.lib.ncsu.edu/dli/projects/catalogws/

31. OCLC WorldCat on IPhone • Look up items • Find library near you • Citation styles for items

32. Mobilizing services • Reference • Chat, IM, phone • Training users on devices • Information literacy • Tutorials on finding journal articles, evaluating Internet resources, etc. configured for Ipods, Smartphones, etc.

33. Mobilizing services • Targeting user groups • Students at a distance or abroad • Field-based students • Students in professional programs, e.g. health sciences, education, social work, journalism

34. Mobilizing environments • Equipment loan desks • Spaces for re-charging • Demonstration/experimental spaces • Spaces for collaboration and development of digital content • Connecting with others • Teaching spaces • Spaces for content display

35. Cornell Mann Library

36. Laptop Lending Robert Gordon U. ( Scotland)

37. Re-charging Lockers at Montesquieu Learning Centre

38. Open University Library DigiLab

39. U. Mass. Amherst Learning Commons

40. Weigle Information Commons UPenn

41. U. Delaware Student Multi-media Design Center

42. Georgia TechPractice Presentation Room

43. U. Birmingham Skype set-up

44. U. Washington Videoconferencing

45. http://www.libraryteachingspace.org/

46. NCSU Learning Commons eBoards

47. Information Displays • Learning Grid, U. Warwick http://www.flickr.com/photos/jiscinfonet/146842841/

48. Even more issues… • Authentication • Privacy • Theft and leakage of confidential or licensed information • Standard platforms • Mobile devices and cheating • …

49. Library Planning • Address: • Licensing information products for mobile devices • Hosting or pointing to institutional content for mobile devices • Preserving new content types and formats • Providing instruction on devices as well as access to content • Providing space for new equipment

50. Campus-wide Planning • Mobile Learning Task Force, study group • Identify stakeholders and partners • Determine what you are trying to accomplish • Survey the uptake of mobile devices by sector • Target audiences for specific content/services • Identify resources needed and potential funding • Develop an assessment plan