2011 SIGnetwork Regional Meetings

1. 2011 SIGnetwork Regional Meetings Guidance in Structuring a Communities of Practice

2. Our Agenda • What are Communities of Practice (CoP)? • Why focus on CoPs? • How do you start a CoP? • What are some critical success factors? • Resources for Community Building • Discussion

3. What are communities of practice? “Communities of Practices are groups of people who share a passion for something that they know how to do and who interact regularly to learn how to do it better.” – Etienne Wenger, 2000

4. Communities of Practice (CoP) • It is also important to remember that CoP is a strategyor approach. It is a way of working together with various stakeholders to achieve common agreed upon goals in a manner that can be more beneficial compared to each stakeholder working in their own silos.

5. Crucial elements in a CoP

6. Crucial Elements • The domain: Membership implies a commitment and a shared competence that distinguishes members from other people. Members learn from each other and everyone brings their own expertise to the table.

7. Crucial Elements (cont’d) 2. The community: In pursuing their interest in their domain, members engage in joint activities and discussions, help each other and share information. They build relationships that enable them to learn from each other.

8. Crucial Elements (cont’d) 3. The practice: Members are practitioners. They develop a shared repertoire of resources: experiences, stories, tools, ways of addressing recurring problems- in a short and sustained interaction.

9. Advantages of Working as a Community • offers an approach to solve complex problems; • promotes the spread of best practices; • develops members professional skills; • offers broader communication dissemination of information;

10. Advantages of Working as a Community • ability to look more deeply at issues; • access to information about real world implementation; • better feedback on emerging ideas; • connections to stakeholders with influence;

11. Advantages of Working as a Community (cont’d) • alliances with intended beneficiaries of state professional development. • increase use of high quality research-based information and effective policies and practices; • identify solutions to key issues and challenges; • enhance shared learning;

12. Advantages of Working as a Community (cont’d) • prevents duplication of effort; • facilitates connections and collaboration; and • develops new service system capacities.

13. Important components members need to understand for joining a CoP… • Purpose- reason for forming CoP • Goals- what specific goals will community address • Participation- what are the key benefits members can expect from joining this CoP? • Ground rules for being a member- what are the rules for staying a member of the community

14. Important components members need to understand for joining a CoP… • Leadership- brief outline of process for identifying members who can serve in a leadership/facilitator role • Stakeholders- list of key people actively involved • Deliverables- are there specific deliverable that your CoP will develop and the timelines?

15. Why focus on Communities of Practice?

16. Benefits to Members Short-term: • help with challenges • access to expertise and resources • increased productivity • cultivate relationships • enhanced professional reputation Long-term: • Access to existing networks; • Creation of new allies; • Deeper networks for dissemination; • Increased likelihood of sustainable solutions; • Synergy across levels on implementation; and • Ongoing feedback mechanisms for stakeholder input.

17. What are critical success factors? • a topic that energizes members • membership cannot be forced • skilled coordinator/facilitator • experts are involved • distributed leadership • right mix of activities • cultivating an open trusting atmosphere • on-going relationship building • all members have an equal/shared voice • technology aligned to needs of the group

18. Resources for Community Building? • Center for Disease Control • Visit http://www.cdc.gov/phin/communities to learn more about the community approach and access the Communities Resource Kit. • phConnectCommunites Platform http://phConnect.org. • IDEA Partnership • Visit http://www.ideapartnership.org/ and learn more about the various communities of practice convened and facilitated by the IDEA Partnership.

19. Discussion Questions How are you using the CoP approach within your projects and state work? What are the benefits? What have been the pitfalls? How are your communities being facilitated? Are their identified roles [technology steward, coordinator, content expert]? What type of technology is use for purposes of managing knowledge and communication purposes? Are there areas you need further support?