1 / 9

Mario Houthooft January 16th, 2012 Chisinau

Project management for successful e-Government/ eID /Mobile implementation. Mario Houthooft January 16th, 2012 Chisinau. Project management for successful e-Government/eID/Mobile implementation.

cwen
Download Presentation

Mario Houthooft January 16th, 2012 Chisinau

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Project management for successful e-Government/eID/Mobile implementation Mario Houthooft January 16th, 2012 Chisinau

  2. Project management for successful e-Government/eID/Mobile implementation • In many cases e-Government project have as objective to “replace” an existing process by a so called full electronic process using an eID card and perhaps also mobile devices • Considered as just another IT project Development Unit/System testing Specifications Requirements Technical acceptance Acceptance Production set up Pilot

  3. Project management for successful e-Government/eID/Mobile implementation • Why are e-Government projects different from other IT projects? • Online applications ID & User Data

  4. Project management for successful e-Government/eID/Mobile implementation Today we are in the post-PC era • New devices • New Media • User Centric

  5. Key project considerations • Why e-Government project? • “ Make the Notaries use the eID card to sign and deposit deeds and documents” • “reduce the time a company needs to get registered from 57 days to 3 days” • Electronic versus Paper data flows • Use of industry IT Standards • Application interoperability • Optimal use of “new” devices in applications

  6. Key project considerations • User Centric • Easy and secure • Self service offering including “what if I loose my eID card/mobile, I have an eID and a mobile, multiple devices,…” • Legal compliance from the start • Electronic and live Help desk • Acceptance criteria based on user adoption • including user feedback mechanisms (polls, vote, rate,..) • What if then else senarios- Exception handling • Agile project management • Go to Market timing

  7. Key project considerations • Project Board/team should also include • “New devices” knowledge • “Legacy” systems representatives/knowledge (how does it work today) • Users/representatives • Usabilty experts (end user uptakeis the succesfactor or project killer) • Operations representatives • Legal competence

  8. Getting eID/Mobile On Board“4 steps towards more satisfied users”

  9. THANK YOU Questions? Mario Houthooft CEO LIN.K nv mario.houthooft@lin-k.net www.linkid.be +32 475 567 884 +32 9 252 28 47

More Related