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Comprehensive Training Needs Around Electronic Health Records

Explore the training needs for Electronic Health Records with advantages, disadvantages, implementation strategies, best practices, and topics to consider. Learn about the significance of EHR in the healthcare industry and preparing for the future.

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Comprehensive Training Needs Around Electronic Health Records

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  1. Training Needs Around EHR Penny Davies Planned Parenthood of Utah penny.davies@ppau.org

  2. Where EMR is today Over 400 vendors Part of Health Care Plan HITECH-Health Information Technology for Economic and Clinical Health • $$$$$- reimbursement incentives • National standards – meaningful use

  3. Advantages • Improve Quality of Care • Promote Evidence Based Medicine • Access = Communication • READ EVERY CHART !!! • NO LOST CHARTS!!!!

  4. Disadvantages • Costs • Technology • Concerns about • Privacy-HIPPA • Security-access rights CHANGE!!!

  5. The Experience • The Commitment / $$$ • Selection Process • Time • IT Expansion • Loss of Revenue

  6. Acknowledgement of Change • Everyone is effected • Doing things differently • Disruption to Operations • Not Seamless/Not Painless

  7. Templates

  8. Chart Summary

  9. Roles of Training Centers • Assisting in Evaluating and Implementation • Training, system development and monitoring • Provide support and ideas to improve quality • Collaborative Expertise • Technical Assistance • Planning and Management • Research • Commitment to Public Health • Etc………

  10. Assisting in the Selection Process • Evaluate Readiness • Identify “working systems” • What to look for in contracts • Assist in “team” preparedness • Ways to make it affordable

  11. Successful Implementation Strategies • Basic Questions • Convert – what!! • Scan – what!! • Preparing staff for changes • Training models • Scheduling tips • Go Live Ideas

  12. Best Practices • Signature pads- laminated consent form • Location of computers • Workflow Efficiencies • Checking In • History taking • Enhancing communication • Cost Shifting

  13. Improving Productivity • Training • New Employees • Providers • Scheduling • Clinic Flow • Cross Training • Relationship Building

  14. Quality of Care • Audits • Customer Service • Evidence Based Medicine • Case Management

  15. Topics to Think About • Training Staff/ Reviewers • Revising/Developing Tools • Comparing Quality Indicators • Report Card • Tracking Performance Indicators • Surveys

  16. How to contract with 3rd parties • Identifying program strengths and weaknesses • Tools to evaluate system • Research • Technical Assistance

  17. What is next • Constant Change! • PHR – personal health record • Patient Medical Home • HIE – health information exchange • TELEMEDICINE • Remote patient monitoring • Home health care • http://tie.telemed.org/default.asp

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