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Training Needs Around EHR

Training Needs Around EHR. Penny Davies Planned Parenthood of Utah penny.davies@ppau.org. Where EMR is today. Over 400 vendors Part of Health Care Plan HITECH- Health Information Technology for Economic and Clinical Health $$$$$- reimbursement incentives

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Training Needs Around EHR

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  1. Training Needs Around EHR Penny Davies Planned Parenthood of Utah penny.davies@ppau.org

  2. Where EMR is today Over 400 vendors Part of Health Care Plan HITECH-Health Information Technology for Economic and Clinical Health • $$$$$- reimbursement incentives • National standards – meaningful use

  3. Advantages • Improve Quality of Care • Promote Evidence Based Medicine • Access = Communication • READ EVERY CHART !!! • NO LOST CHARTS!!!!

  4. Disadvantages • Costs • Technology • Concerns about • Privacy-HIPPA • Security-access rights CHANGE!!!

  5. The Experience • The Commitment / $$$ • Selection Process • Time • IT Expansion • Loss of Revenue

  6. Acknowledgement of Change • Everyone is effected • Doing things differently • Disruption to Operations • Not Seamless/Not Painless

  7. Templates

  8. Chart Summary

  9. Roles of Training Centers • Assisting in Evaluating and Implementation • Training, system development and monitoring • Provide support and ideas to improve quality • Collaborative Expertise • Technical Assistance • Planning and Management • Research • Commitment to Public Health • Etc………

  10. Assisting in the Selection Process • Evaluate Readiness • Identify “working systems” • What to look for in contracts • Assist in “team” preparedness • Ways to make it affordable

  11. Successful Implementation Strategies • Basic Questions • Convert – what!! • Scan – what!! • Preparing staff for changes • Training models • Scheduling tips • Go Live Ideas

  12. Best Practices • Signature pads- laminated consent form • Location of computers • Workflow Efficiencies • Checking In • History taking • Enhancing communication • Cost Shifting

  13. Improving Productivity • Training • New Employees • Providers • Scheduling • Clinic Flow • Cross Training • Relationship Building

  14. Quality of Care • Audits • Customer Service • Evidence Based Medicine • Case Management

  15. Topics to Think About • Training Staff/ Reviewers • Revising/Developing Tools • Comparing Quality Indicators • Report Card • Tracking Performance Indicators • Surveys

  16. How to contract with 3rd parties • Identifying program strengths and weaknesses • Tools to evaluate system • Research • Technical Assistance

  17. What is next • Constant Change! • PHR – personal health record • Patient Medical Home • HIE – health information exchange • TELEMEDICINE • Remote patient monitoring • Home health care • http://tie.telemed.org/default.asp

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