1 / 11

Intervention Training Needs

Intervention Training Needs. Sanda Kaufman in consultation with Carole Close & Robert Gudgel March, 1998. Intervention Team Goals. Agreement between the Board of Education of the Cleveland City School District and Cleveland Teachers Union:

mika
Download Presentation

Intervention Training Needs

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Intervention Training Needs Sanda Kaufman in consultation with Carole Close & Robert Gudgel March, 1998

  2. Intervention Team Goals Agreement between the Board of Education of the Cleveland City School District and Cleveland Teachers Union: Form an Intervention Team to facilitate the resolution of problems at the school level between CTU bargaining unit members and school administration, to: • improve working relationships • enhance the educational environment Sanda Kaufman 2

  3. Intervention Team Specs Agreement between the Board of Education of the Cleveland City School District and Cleveland Teachers Union: • Receive training in: • conflict resolution • group problem solving • other relevant techniques • Report findings/recommendations to the LMC Sanda Kaufman 3

  4. Assumptions • Problems that call for intervention: • teacher - administration • teacher- teacher • Begin with pilot at selected schools • Gradually extend on need basis • Submit all to LMC approval Sanda Kaufman 4

  5. Training Areas • For the Intervention Team: • ADR principles and concerns • Design of intervention procedures/strategies • Preparation for intervention • Intervention • Program evaluation • Program maintenance • For Intervenors: • ADR principles and concerns • Intervention modes/models Sanda Kaufman 5

  6. ADR Principles and Concerns(1-2 workshops, with facilitated discussions) • Models – nature, goals, steps of • Fact-finding • Facilitation • Mediation • Concerns: • Neutrality • Confidentiality • Fairness • Sensitivity to issues of: • Gender and race • Power (when not in a peer situation) Sanda Kaufman 6

  7. Design, Preparation, Intervention (1-2 sessions, facilitated group work) • Design • School selection criteria • Composition of the I team for each school • Steps of intervention • Preparation for intervention • Information collection – fact-finding • Interviewing techniques • Protocol preparation • Intervention • Matching intervention mode to situation • Steps (various models) Sanda Kaufman 7

  8. Intervention Program Maintenance(1 session, facilitated group work) • Maintaining the team: • Refreshers • Exchanges of experience • Compensation • Replenishing the team: • Selecting team members • Rotating members in/out, exchanges of experience • Training of new members exchanges of experience Sanda Kaufman 8

  9. Program Evaluation(1 session, joint with “Maintenance”, facilitated group work) • Select criteria and measures for success • Monitor procedures, keeping records • Report to the Labor-Management Council • Share findings with the schools • Redesign adjustment procedures Sanda Kaufman 9

  10. Intervenors(workshops, refreshers, discussion groups) • Models • Fact finding • Mediation • Facilitation • Negotiation • Techniques and concerns • Preparation • Information collection (interviewing, listening) • Confidentiality • Neutrality • Power, gender, race Sanda Kaufman 10

  11. Program Success • Hinges on • satisfying individuals’ needs and interests • a close match with the situation specifics • a solid factual base • a balance between expectations and reality • leadership commitment • a sense of participation • A program should work despite human nature, not based on hopes of changing it. Sanda Kaufman

More Related