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Photos Incorrect l ine item entries Flooring Roofing Painting Sketch Proper documentation

Detailed guidelines on handling mitigation, restoration, and reconstruction projects. Includes photo requirements, correct line item entries, flooring and roofing standards, painting instructions, proper documentation, and variation report procedures.

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Photos Incorrect l ine item entries Flooring Roofing Painting Sketch Proper documentation

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  1. Confidential & Proprietary. Nexxus Solutions Group, LLC.

  2. Confidential & Proprietary. Nexxus Solutions Group, LLC.

  3. Common items of concern • Photos • Incorrect line item entries • Flooring • Roofing • Painting • Sketch • Proper documentation • Variation report Confidential & Proprietary. Nexxus Solutions Group, LLC.

  4. Photo Requirements • Pre & post photos • Pertinent photos only • COL & affected areas • Mitigation • Show equipment in place • Attach risk photo • Label photos & provide description • Upload in XA or on a photo sheet • Most clients require Xactimate photo report Confidential & Proprietary. Nexxus Solutions Group, LLC.

  5. Mitigation & Temp Services Confidential & Proprietary. Nexxus Solutions Group, LLC.

  6. Water Mitigation Photos Confidential & Proprietary. Nexxus Solutions Group, LLC.

  7. Incorrect line item entries • Water mitigation estimate • No rebuild line items • Ex: WTR TLTD vs. PLM TLT (R) • Overlapping charges • Built in items should not be scoped separately • Ex:PNT AV content manipulation, masking, light fixtures Confidential & Proprietary. Nexxus Solutions Group, LLC.

  8. Incorrect line item entries – Cont. • Wrong line item usage • Ex: Counter top vs. Vanity top • Correct ITEL line items • Ex: NFCP Confidential & Proprietary. Nexxus Solutions Group, LLC.

  9. Estimate Line Item Entries (water) CAT SEL ACT DESCRIPTION CALC QTY REMOVE REPLACE TAX TOTAL 16. CAB LOW & R&R Cabinetry – lower (base) units CABLOW_2. 15.50 LF LL+CABLOW_1. LL+CABLOW_0. LL+CABLOW_3.LL 17. CAB CTPF & R&R Countertop – post formed plastic laminate 20 20.00 LF For #17 WTR CTFLD 18. CLN LOW +Clean Cabinetry – lower – inside and out 1 1.00 LF 20. WTR CABLWD +Cabinet – lower(base) unit – Detach 15.5 15.50 LF • 6.70+ 174.36= 129.92 587.28 • 3.69+ 45.86= 39.17 206.04 • 0.00+ 9.64= 0.00 1.92 • 0.00+ 15.50= 0.00 48.06 For #16 should be WTR CABLW Confidential & Proprietary. Nexxus Solutions Group, LLC.

  10. Flooring • Drop & roll method vs industry standard • Use correct waste factors • Could waste be used for closets, etc… • Overlapping removal of carpet or pad • Standard or Average grade • Per client instructions Confidential & Proprietary. Nexxus Solutions Group, LLC.

  11. Flooring – Cont. • Laminate flooring • No foam pad removal charge • Account for deductions on flooring • Cabinets, tub, shower, etc… • Correct charges with Itel report Confidential & Proprietary. Nexxus Solutions Group, LLC.

  12. Roofing Photos • Show damage from roof structure itself • Include pre/post photos of tarps/temp repairs Correct sketch • Showing all elevations • Don’t combine slopes Incorrect shingle line item • 3 tab vs Architectural Starter strips and ridge caps Over-Scoping issues • Roof replacement vs. repairs Confidential & Proprietary. Nexxus Solutions Group, LLC.

  13. Roof Damage Confidential & Proprietary. Nexxus Solutions Group, LLC.

  14. Aged Roof/Blisters Confidential & Proprietary. Nexxus Solutions Group, LLC.

  15. Painting • Verify how much painting or masking is allowed • Priming • Damaged area only or % of wall surface (per client instructions) • Unaffected walls/trim • One coat of paint Confidential & Proprietary. Nexxus Solutions Group, LLC.

  16. Painting – Cont. • Painting of base/shoe at the same LF • Use correct line item: PNT BCS1SP • Light smoke cleaning • Is painting required? • Account for deductions for cabinets, doors, tub/shower etc… Confidential & Proprietary. Nexxus Solutions Group, LLC.

  17. Sketch • Provide all pertinent information • Doors, windows, cabinets • Roof • Show all elevations • Must be combined, unless separate affected structure (shed) • Show moisture mapping & equipment used • Use correct measurements Confidential & Proprietary. Nexxus Solutions Group, LLC.

  18. 18.67 % Waste 16.92% Waste Confidential & Proprietary. Nexxus Solutions Group, LLC.

  19. 2- Client Guidelines Confidential & Proprietary. Nexxus Solutions Group, LLC.

  20. 2- Client Guidelines Confidential & Proprietary. Nexxus Solutions Group, LLC.

  21. Proper Documentation • Choice is yours form • Progressive/ASI • Work Authorization • No AOB Language • Certificate of Completion • Detailed Drying Logs • Updated W9 Confidential & Proprietary. Nexxus Solutions Group, LLC.

  22. Proper Documentation – Cont. • Xactimate Photo Report • Sub Trade Quote • ITEL Reports • Mold/Asbestos/Lead Results • Mold Protocol Confidential & Proprietary. Nexxus Solutions Group, LLC.

  23. Dry Logs & Moisture Mapping Confidential & Proprietary. Nexxus Solutions Group, LLC.

  24. Moisture Content/Migration Sketch Confidential & Proprietary. Nexxus Solutions Group, LLC.

  25. Variation Report • Make sure report shows check point price list and estimate price list as same location and date • Some carriers require estimate price list to be shown at time of upload, not time received. Confidential & Proprietary. Nexxus Solutions Group, LLC.

  26. Price List Variation Usage Report ABC Redding Branch Page 1 5/6/2019 6:48 AM Received Date: 2/14/2019 Completed Date: 5/6/2019 Operator: John Estimator: JOHN3 John Checkpoint price list: CARE8X_FEB19 Redding, CA Estimate price list: CARE8X_FEB19 Redding, CA Restoration/Service/Remodel Confidential & Proprietary. Nexxus Solutions Group, LLC.

  27. Returned Estimate Information • Supplements • Discuss with adjuster & document prior to upload • Enter in a separate section - or bold • Provide supporting photos • Separate assignments required • Water mitigation, mold, contents and repairs • Pack out/Pack back • Pack back supplements to be provided with all timesheets once job is completed Confidential & Proprietary. Nexxus Solutions Group, LLC.

  28. Multiple revisions Confidential & Proprietary. Nexxus Solutions Group, LLC.

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