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Welcome

Welcome. Sodexo Campus Service. Introductions Jim Fjelstul Senior Vice President Terry Truett District Manager Edward Yduarte’ Operations Manager Omar Muhammad Business Development. Sodexo Campus Service.

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Welcome

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Presentation Transcript

  1. Welcome

  2. Sodexo Campus Service Introductions Jim Fjelstul Senior Vice President Terry Truett District Manager Edward Yduarte’ Operations Manager Omar Muhammad Business Development

  3. Sodexo Campus Service • Leading Provider of Comprehensive Service Solutions in The US, Canada, and Mexico • Our Focus is University Food and facility management • Sodexo employees over 145,000 people • Our Average University/College partnership is 20+ years • Community Involvement & focus on diversity

  4. Regional Partners • University of Texas at Pan American • University of Texas at El Paso • Corpus Christi Hooks • Wharton County College • University of Texas at Austin • Tulane University • University of Incarnate Word • Loyola University

  5. Sodexo Campus Service • UTB-TSC Dining Service Priorities • Innovative, quality food and service that will enhance the student experience on campus • Meal plan options that provide value to students • Exciting new dining operations • First class catering operations for all segments of campus • A professional management team that will focus on customer service

  6. Exceptional Student Experiences Create environments that promote an exceptional student dining experience at The University Of Texas at Brownsville Our Goal Our Goal

  7. The New University Center Quality Standards • High Quality Products • Prepared Fresh Daily • Menus Based on Campus Input • Well Trained Staff • Nutritional Information

  8. Student Union - El Comedor • Menu Highlights • Fresh Salad & Soup Bar • Stacks Deli • Chefs Action Station • Classic Cuisine Entrees • Rotating Grill • Pizza & Pasta

  9. Student Union Schematic Future C-Store and Bistro Future C-Store and Bistro Future C-Store and Bistro JAMBA JUICE JAMBA JUICE JAMBA JUICE

  10. The Tandy Building Kiosk • Menu Highlights • Fresh Coffee & Tea • Gourmet Deli Sandwiches • Assorted Salads • Sushi • Fresh Fruit Cups • Parfaits • Freshly Baked Cookies

  11. The Tandy Building Simply to Go Image Future C-Store and Bistro Future C-Store and Bistro Future C-Store and Bistro JAMBA JUICE JAMBA JUICE JAMBA JUICE

  12. The Library Cafe’ • Menu Highlights • Full Espresso Coffee Bar • Jamba Juice & Smoothies • Gourmet Deli Sandwiches • Assorted Salads • Sushi • Gourmet Bakery Items • “Mini” C-Store

  13. The Library Café Schematic Future C-Store and Bistro Future C-Store and Bistro Future C-Store and Bistro JAMBA JUICE JAMBA JUICE JAMBA JUICE

  14. The Library Café JAMBA JUICE KIOSK

  15. Paseo Café (Future Installation) Future C-Store and Bistro Future C-Store and Bistro Future C-Store and Bistro JAMBA JUICE JAMBA JUICE JAMBA JUICE

  16. Nutrition • Holistic approach to wellness and healthy living • Balanced Way Meals offered Daily • Program addresses dietary trends and challenges • Nutrition awareness at each dining location

  17. Catering Student Group Catering Presidential Catering Community Catering Student Catering Guide Shoestring Guide

  18. Community Catering Classic

  19. Presidential Presidential Catering

  20. Arts Center Schematic Future C-Store and Bistro Future C-Store and Bistro Future C-Store and Bistro JAMBA JUICE JAMBA JUICE JAMBA JUICE

  21. University Library Concessions • Selected branded menu items • Menu items based on the preferences of the customer (Scorpion Fans!) • Classic concession program • Fresh food & presentation • Just-In-Time production • Additional stands • Quick service

  22. The New University Center Uniform & Training Standards Our employees are provided uniforms based upon their work positions including chefs, cashiers, line servers, utility workers and student employees. In addition to uniforms, we provide our employees with extensive training and guidelines for customer service, food presentation and food safety. Training is ongoing and modules are utilized throughout the year to reinforce the high standards we bring to our campus dining partnership.

  23. Marketing A strong, customized, focused marketing plan is critical in our efforts to: • Maximize usage of on-campus dining • Increase customer satisfaction with more convenient and flexible dining options • Deliver dining options with greater emphasis on health and nutrition • Integrate dining into the campus life experience

  24. Marketing

  25. Marketing Combining Campus Fun with Dining Heritage Promotions Sticking with the theme of food from far away places, we are prepared to introduce a series of events throughout the year that deliver education and information as well as great dining experiences, while also promoting diversity and inclusion. These events may include Cinco de Mayo, Hispanic Heritage Month and Chinese New Year Celebrations, along with other international and cultural celebrations

  26. Sodexo Experience The Sodexo Experience is an essential component of Creating Exceptional Student Experiences. Our goal is to drive client retention and growth through engaged and motivated employees who provide outstanding customer service. The Sodexo Experience has three key elements: 1. Customer Service 2. Employee Recognition 3. Team Huddles

  27. Sustainability The Future is in Our Hands We are committed to conserving the Earth’s resources so that the food, health and energy needs of today’s customers are met, while we work to protect the rights of future generations to enjoy the same resources. Supporting locally grown foods encourages distributors to expand the supply of such products. Food Waste Reduction Locally Grown Produce Waste Management Recycling Alternative Packaging Materials

  28. Jones Hall - Tiger Den Facility Enhancement Fall 2010 El Comedor Updated paint/wall coverings (If agreed upon) New platform signage Electronic Meal System New service wares New small wares  New Salad Bars New staff uniforms New staff training with a focus on Customer Service *

  29. Jones Hall - Tiger Den Facility Enhancement Summer 2010 New menus & electronic meal access system Fall/Winter 2010 Tandy Hall Simply to Go (Installed by Christmas Break) Spring 2011 Library Cafe’ Summer 2011 Complete renovation of El Comedor

  30. HALO POS System Syetem Highlights Allows prepaid meal tracking A la Cart Meal Purchase I.D. Card access Wireless option for concessions Ties to campus Blackboard system Provides Low balance account notifications Student activity reports Online account recharge for DCB

  31. Exceptional Student Experiences WE PROMISE TO: Create environments that promote an exceptional student dining experience at The University of Texas at Brownsville

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