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Replacing Cash

David Steed CTO PayPoint plc. Replacing Cash. Payment Myths. Things change slowly in payments Change in payment behaviour is consumer led Cash will be around forever. How do you change consumer payment behaviour?. PayPoint. 0. 0.6bn. Bill Payments

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Replacing Cash

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  1. David Steed CTO PayPoint plc Replacing Cash

  2. Payment Myths • Things change slowly in payments • Change in payment behaviour is consumer led • Cash will be around forever

  3. How do you change consumer payment behaviour? PayPoint 0 0.6bn

  4. Bill Payments What does the recipient want – low cost and universality Lowest cost payment is Direct Debit Universality is cash – how do you make cash cheap – don’t collect it. How do you change customers’ behaviour fast – mandate it Mobile Phone Payments Cash cost in car parking is very high Mobile parking revenue is much higher Electronic enforcement costs lower How have we moved consumer behaviour so fast?

  5. Why won’t cash be around forever?

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