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Web-based Services in Libraries 全球資訊網為本之圖書館服務. Kuang-hua Chen ,陳光華 khchen@ntu.edu.tw 臺灣大學圖書資訊學系 臺灣大學圖書館. Agenda. Internet Services Web 2.0? Web-based Information Services Library Services based on Web Techniques Experiences in National Taiwan University Lessons & Insights Conclusions.
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Web-based Services in Libraries全球資訊網為本之圖書館服務 Kuang-hua Chen,陳光華 khchen@ntu.edu.tw 臺灣大學圖書資訊學系 臺灣大學圖書館
Agenda • Internet Services • Web 2.0? • Web-based Information Services • Library Services based on Web Techniques • Experiences in National Taiwan University • Lessons & Insights • Conclusions
Internet Services • Primitive services • E-mail • FTP • Telnet • Usenet • World Wide Web (WWW) • Value-added services • From now on, services are based on Web • Search Engine • Subject Gateway (Subject Directory) • Informative services • Information Extraction • Information Summarization • Online Translation • Query & Answering
Web 2.0? • Versions of Web? • Web 1.0? • Web 2.0? • The dynamic changes is the nature of web • Web is web • Web 2.0 as a conceptual innovation of Web may be good • Web 2.0 as a fashion for folk fellows may be good
Web 2.0 • Techniques are not very new. • Model of participation is very different. • From modernism to post-modernism • From controlled publish to free publish • From authors to readers • From centralized to decentralized • Everyone is the author • Readers are authors; authors are readers
Web-based Services • From viewpoint of system builders • A lot of de facto standards could be followed • CGI • ASP, JSP, Apache-MySQL-PHP, Perl, Python • Java, C# • ASP.NET • Ajax • Low cost in designing systems • From viewpoint of end users • Consistent user interface • Low learning curve
Public Access Catalog • OPAC -> WebPAC • Many clicks -> one click • One library -> many libraries • One language -> Multiple languages
Public Access Catalog • OPAC -> WebPAC • Many clicks -> one click • One library -> many libraries • One language -> Multiple languages
Public Access Catalog • OPAC -> WebPAC • Many clicks -> one click • One library -> many libraries • One language -> Multiple languages
Library Services Everywhere • Multiple reaches • From your desktop • Widget • From your favorite Blog • API • From your favorite Search Engine • Cooperation with Search Engine • Of course, from the Libraries' website
Library Services Everywhere • Multiple reaches • From your desktop • Widget • From your favorite Blog • API • From your favorite Search Engine • Cooperation with Search Engine • Of course, from the Libraries' website
Library Services Everywhere • Multiple reaches • From your desktop • Widget • From your favorite Blog • API • From your favorite Search Engine • Cooperation with Search Engine • Of course, from the Libraries' website
So-called Web 2.0 Services • Newly Acquired Books • Featured New Books • University News Services • Gallery of University History
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Users' Participation via Legacy Interface • Bulletin Board System • PTT • 目前在 Ptt/Ptt2 註冊的人數超過六十萬人,尖峰時段兩站容納超過七萬名使用者同時上線,擁有超過兩萬個不同主題的看板,每日有上萬篇的新文章被發表以及閱讀,並且擁有前輩朋友留下數量可觀的資料文件。
Lessons • Technology is not the key issue in library services • Content is much more important • However, technology will continuously change the way and the form of services • Carefully redesign your services based on new technology
Insights • Add new features on the current services • Increase access points to library services • Develop special services for the target users • A portal for all library services + • Many different access points for certain library services • Be a knowledge center rather than a data provider
Push out to the world PAGE@NTU Scholars Gateway Web Archive NTUR WebPAC, MetaCat Others Library Holdings Other Resources Free Global Academic Resources Full-text Online Papers Related Websites Pull in to the NTU A Knowledge Center F e a t u r e M o d u l e s
Conclusions • Content is more important than technology • Web interface is de facto standard for services • Legacy interfaces still have their roles • Users' participation are the core considerations • Increase access paths for library services • Be a knowledge center