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DENR Disaster Response Center

DENR Disaster Response Center. Purpose Activation Operation and Responsibilities Phases of Response Barbara Satler, Director. Beyond Hurricanes…. Tornadoes Floods Winter storms Droughts Wildfires Earthquake Nuclear facility accidents Haz. Material accidents Terrorism

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DENR Disaster Response Center

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  1. DENR Disaster Response Center • Purpose • Activation • Operation and Responsibilities • Phases of Response • Barbara Satler, Director

  2. Beyond Hurricanes… • Tornadoes • Floods • Winter storms • Droughts • Wildfires • Earthquake • Nuclear facility accidents • Haz. Material accidents • Terrorism • Livestock Disease • Landslides • Dam failure Any of these events could require Emergency Operations Center (EOC) activation and potentially the DENR DRC

  3. EOC Activation • Level 4- within capabilities of local governments • Level 3- likely requires assistance of State Agencies • Level 2- large scale, potential federal assistance. Fully activated, 24hr SERT • Level 1- Continued involvement after event, FEMA team sent to the state • Note: Governor’s policy last year was to prepare for an event at a scale higher than predicted.

  4. DRC Activation Discretion and Approval of the Secretary and/or Chief Deputy Secretary • Minimum: Director of Communications and DRC Director. Situation Reports from appropriate Divisions • Maximum: Generally at EOC Levels 1 & 2 • Full scale operations • Plan focus

  5. Activation • Phone notification system • 14th Floor Archdale, Conf. Room #1 • Alternate for DRC: Basement RRO Barrett Drive • Alternate for Senior Staff- Crisis Communication Plan

  6. DRC Purpose: • Communication • Coordination • Support between Dept., Divisions, SERT/EOC • Inform Secretaries • Define and develop priorities • Coordinate communication • Produce Situation Reports • Provide support and coordination

  7. Secretaries • Leadership • Communication- EOC, Gov’s office • Assign tasks, priorities • Chair briefings • Manage resources

  8. Major Roles • Assistant Secretaries • Organizational Effectiveness Director • Response and Recovery Technical Coordinator • Division Directors

  9. Division Directors • Daily Situation Reports are completed and submitted NLT 2:00 each day • Assure that DENR SERT Responders are scheduled and tracked and that the DRC is notified of responder schedules, contact numbers, and priority actions • Attend briefings • Divisional responsibilities

  10. Division Responsibilities • Coordinate and conduct • Preparation • Assessment • Response • Recovery • SERT EOC roles (Section VI of the Plan) • Sister Agency support as deemed necessary and appropriate by Executive staff

  11. DRC Director • Prepare briefing information • Track priorities and assignments • Communication with Secretaries, DOC liaison, Communications Director, Departments, Divisions • Situation Reports • Facilitation of logistical support • Coordination of staff reassignment • All other assignments as requested • Deactivation

  12. EOC Liaison • Attend EOC Briefings • Attend DRC Briefings • Communication of DENR priorities with EOC • Tracking requests through web EOC • Logistical support to DENR staff at EOC • Tracking/reporting DENR SERT activities

  13. Situation Reports Coordinator • Produce Sit Reps • Obtain/ clarify Sit Rep info from Divisions • Review from Director of Communication, and Director • Send to EOC by 3:30 • Briefings • Telephones • Tracking information • Coordinate Admin. Support Pool

  14. Director of Communication • Review Situation Reports • Prepare, distribute, post press releases • Foreign language needs • Coordinate external communication with governor’s policy and communication offices and others as appropriate • Attend briefings

  15. FEMA Coordinator • Coordination and direction for tracking of resources for FEMA reimbursement • Communicates with FEMA • Coordinates FEMA materials/supplies support if necessary • Communicates with the Controller and the BPA Director • Provides annual FEMA reimbursement training; • Attends briefings

  16. Logistical Support • Administrative Services • Information Technologies • Human Resources • Controller • Purchase & Service

  17. SERT Responders • EOC responsibilities • Communication with the DRC

  18. Customer Service Center • Staff reassignment coordination • Field General Public inquiries Additional Support as required

  19. Communication Methods • Briefings • 8:30 am & 5:00 pm • Priority Boards • Situation Reports • Telephone • Email • Press releases • Point of Contact

  20. Phases of Emergency Response • Prevent preparation • Event monitoring • Assessment • Response • Recovery

  21. Pre-event Preparation • DRC operational • Staff report to EOC/DRC • Incident Commend Systems engage; • Administrative Services provides support to potentially impacted buildings • Review • Safety guidelines • Emergency procedures • Policies • DRC operation, expectations, and relationship to divisions • Event predictions • Divisional preparation needs • Determination to close and/or secure offices • Prepare to implement Business Continuity Plans if necessary

  22. Event Monitoring • DENR staff safely monitor the event and do not place themselves in danger.

  23. Assessment • Obtain information • Determine severity of damage • Set priorities • EOC focus on Human Safety • May take a few days or longer

  24. Assessment Methods • Observation • Point of Contact • Aerial assessment coordination through EOC • Telephone • Electronic Communication

  25. Response • ASAP- often in parallel with Assessment • Immediate actions to lessen or minimize human and environmental hazards

  26. Recovery • ASAP- often in parallel to Response • Priorities steer efforts • In conjunction with and support of EOC activities, Incident Command Systems that are directing efforts • Continue as long as needed

  27. Situation Reports • Pre-Event, Day of, Assessment, Response, Recovery and Close-out • Department Priorities- input by the DRC • Division Information- • Current Situation • Priorities • Operational Status • Resource Assessment • GIS Needs • Additional Questions/Concerns

  28. Major Changes • Situation Reports Coordinator Pool • Phone notification modified • Staff reassignment through Customer Service Center • Division Directors responsible for Situation Reports completion and submission • SERT responder tracking/reporting

  29. Don’t Forget:Personal Emergency PreparednessDo you have your emergency plan and kit assembled?Go to Eight Steps of Family Preparation: http://www.dem.dcc.state.nc.us/PIO/FamilyPrep/8steps.htm

  30. Questions? • Barbara.satler@ncmail.net 919 715 0793 • DRC 919 715 2080 or 715 4124 Denr.drc@ncmail.net

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