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WINTER PLANNING ACROSS NHS GREATER GLASGOW AND CLYDE

WINTER PLANNING ACROSS NHS GREATER GLASGOW AND CLYDE. Grant Archibald Director Emergency Care & Medical Services 21 st September 2010. Partnership Working Across NHS GG&C. All key Partners involved in Winter Planning

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WINTER PLANNING ACROSS NHS GREATER GLASGOW AND CLYDE

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  1. WINTER PLANNINGACROSS NHS GREATER GLASGOW AND CLYDE Grant Archibald Director Emergency Care & Medical Services 21st September 2010

  2. Partnership Working Across NHS GG&C • All key Partners involved in Winter Planning • Board Area Winter Planning Group – meets monthly throughout year • Acute Winter Planning Group – meets monthly throughout year • Scottish Ambulance Service/Acute Planning Group • Sector Unscheduled Care Groups

  3. Planning for Winter 2010/11 • Reviewing Winter 2009/10 to understand pressures • Norovirus – ward closures • Exceptional events :Severe weather conditions • Reviewing all key performance metrics (pan system) • Reviewing National Messages/Examples of Good Practice

  4. Planning for Winter 2010/11 • Assessment of what has changed • Acute Service Changes • Potential Impact of New Economic Climate

  5. Planning for Winter 2010/11 • Capacity Plan • Escalation Policy • Board Resilience and Business Continuity Plans • Communication - • “Know Where to Go to” campaign will be aligned to • GGC Winter Campaign • Winter Booklet • Adverts on Local Radio, Television and • Newspapers • Adverts in Local Authority papers • Updated information on Web Site and Health News • Weekly information reports to all agencies and Scottish Government via Information Services

  6. Planning for Winter 2010/11 • Examples of Winter Initiatives • Daily Bed Meetings • Use of Predictive Information to manage and plan capacity and demand • EDD - proactive discharge planning • Increased consultant/clinical presence in downstream wards to support discharge planning • Retained capacity across all systems over the Festive Holiday period • Additional Bed Capacity • Norovirus – Escalation Plan agreed

  7. Planning for Winter 2010/11 • Examples of Winter Initiatives (2) • Additional ambulance support in the Out of Hours • Joint City Centre Initiative with SAS and British Red Cross • Priority Access to Aids and Adaptations • Direct Access to Home Care • Access to Mental Health Services Out of Hours • GPOOH support to NHS24 – telephone triage • Direct Access to OOH Dental Services • GP Opening to 6.00 p.m. on days prior to holidays and open • appointment systems during days following holidays

  8. Planning for Winter 2010/11 • Summary Of Key Components • Involving all partners • Using past experience / lessons learned • Assessment of what has changed • Defined escalation plans • Communication

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