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Communication

Communication. Health Mr. Gross. Communication. The sending and receiving of a message. Communication. Sender Encodes Send Message Receive Message Encode Ideas & Feelings Into their own into symbols Ideas & feelings. Reduce arguments with peers

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Communication

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  1. Communication Health Mr. Gross

  2. Communication • The sending and receiving of a message

  3. Communication • Sender Encodes Send Message Receive Message Encode • Ideas & Feelings Into their own into symbols Ideas & feelings

  4. Reduce arguments with peers Enhance a marriage Make a new friend Reduce arguments will parents Persuasion Get a date Why Do we need to communicate well

  5. Facial expressions Eye contact Body posture Movement YouTube - The Negotiator part 05 K & Gesture Physical touch Tones Non-Verbal Communication

  6. Have you heard the expression: “If looks could kill” YouTube - PART 2 OF 15 FERRIS BUELLER'S DAY OFF (1986) After favorite

  7. Non-Verbal • Put emotion into the conversation • Doubt-raised eyebrow • Contradiction-body language the opposite of the words • Cultural- Tibet stick out their tongue in greetings opposed to a hand shake

  8. Personal Space (Invisible Bubble) • Culture-Western countries more personal space • Status- greater status controls the distance. Equal less distance • Personality- your own personal comfort • Age-increase in age increase in the zone • Gender-females tend to have a smaller personal space than men

  9. Anger Disgust Fear Happiness Sadness Surprise Facial Expressions(convey emotion seem to be cross cultural

  10. Have you heard the expression “Poker Face”

  11. Eye Contact • Speaker and interviewer-more eye contact higher rate of competence • High level of eye contact-more attentive, credible and effective socially • Reduced eye contact- embarrassment or unpleasant situation-invasion of space or privacy

  12. Eye Contact • Stare-causes an uncomfortable feeling desire to escape or aggressive intentions • bear

  13. Eye Contact • Moderate eye contact– positive feelings • Waitress • Each culture has developed an understanding of an excepted time of eye contact. Arab countries more than western where Europeans are less than Americans. Such differences can lead to misunderstandings

  14. Eye Contact • Eye contact intended to be interested and respectful could be interpreted as disrespectful and dishonest.

  15. Body Language • Level of tension or relaxation • Frequent touching or scratching=nervous • Gait happy sad, healthy or injured • Body posture leaning back, arms folded, legs outstretched relaxed • Sitting forward, arms folded legs tucked under disagreeable

  16. Hand gestures • Point to to refer to an object • Slam your fist down to emphasize a point • Mimic the verbal you are cut off • O.K. symbol (a hole) • Hand gestures while talking also convey a mood

  17. Tones • Rapid-happy, frightened or nervous • Slow-emphasis or uncertainty • Loud- angry • High-anxiety or excitement • Slow and low- sad

  18. I really enjoyed myself • Even though others did not have a good time, I did • My enjoyment was greater than I expected • Much to my surprise, I had a good time

  19. Internet • Internet communication has developed it’s own tone of speech

  20. Positive Communication • Support • Understanding • Non-judgmental • Equals

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