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Postsecondary Electronic Standards Council. May 7, 2003 ELM Resources, ELMNet, and Standards Bill Connor Director ELMNet Services. What is ELM Resources?. Mutual Benefit Corporation Alliance of lenders, guarantors, and servicers Cooperative venture, open to all Non-Profit company
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Postsecondary Electronic Standards Council May 7, 2003 ELM Resources, ELMNet, and Standards Bill Connor Director ELMNet Services
What is ELM Resources? • Mutual Benefit Corporation • Alliance of lenders, guarantors, and servicers • Cooperative venture, open to all • Non-Profit company • Free services to schools • Single Point of Data Exchange • Provider Neutral • Technology Bridge
ELM is Open • ELM members represent over 90% of FFEL volume • All guarantors interfaced • Provider neutral • 700 schools using ELM • Choice of lenders, guarantors, & servicers • Choice of providers based on service • Control over loan process • Supports all standard application flows
What does ELM do • Loan delivery • Batch processing • Real-time processing • Central database • Reports • Inquiries • Central Database • Remote Databases
ELM in 2002 • 2002 was a successful year for ELM, despite hitches: • In 2002, volume grew to 2,100,330 loan records, a 42% increase over the previous year • The National Disbursement Network delivered $5.6 billion in disbursement, a 42% increase over 2001. • There are over 796 schools using the ELM service bureau, and, • 748 schools using the NDN
ELMNet and Real-Time Inquiry • ELMNet real-time inquiry in production since Oct. 1999 • Real-time access to remote production systems • Inquiry index has 12 million borrowers • Approx 85-90% of all loans available
ELMNet and Real-Time Transactions • ELMNet loan transactions since May 2002 • Current Real-Time Transactions participants • Citibank • Educaid • Wells Fargo • In development/testing • Sallie Mae - Bank of America • Southwest Student Series - Nelnet • XML Messages using CommonLine 4
ELMNet as a data switch • Transactions • Multiple formats • CL 95 • CL4 • CL5 • Proprietary • Batch & RT • FTP & POP3 • FTP Push • FTP Pul
Standards • We love ‘em • But which one(s)
Why does ELM want standards • 700 school interfaces • 1000 lender IDs • 70 loan origination platforms
ELM and Standards • ELM supports standards • ELM does not impose standards • Standards are embraced, not merely declared • Marketplace determines standards
Schools and Standards • Schools are the drivers • Schools are the focal point of ELM and the ELM Members • Schools are not all the same
Diversity among schools • Size • Population served • Needs • Capabilities
Schools and Technology • Dichotomy • Tradition v technological advancements • Competing internal demands • Resource limits • People • Equipment • Money
Schools and Systems • Internal v commercial/vendors • Open Source v Proprietary • Standards • Primarily external interfaces • USDE • Financial aid • ELM • State entities
ELM and Schools • ELM does not impose standards upon schools • ELM suggests standards • ELM suggests best practices • ELM is a technology buffer between schools and lenders/guarantors
ELM and Members • ELM does not impose standards on Members • Mutual benefit organization • Board of Directors • Members committees within ELM • Operations • Technology
ELM and Members • Like schools, not all Members are the same • ELM is a technology buffer • ELM Members are often competitors • Standards help but do not eliminate competitive issues or capability issues
ELM and the student loan industry • PESC • NCHELP • EFC • USDE
ELM and the student loan industry • Progression • ELM Universal Format (EUF) • CommonLine • Common Record • ELM participates • ELM as a delivery standard?
Standards – Some Suggestions Understand who the customer is Focus on need Focus on external actions – points of data exchange Recognize business realities Don’t reinvent Implementing standards, even good ones, can take time and money
Additional Suggestions Participate in national efforts PESC NCHELP ESC Recognize the bias of certain efforts Focus on achievable objectives Understand external factors USDE/FSA modernization XML Internet
Postsecondary Electronic Standards Council May 7, 2003 ELM Resources, ELMNet, and Standards Bill Connor Director ELMNet Services