KSF
KSF(CSF)??. ??????? ???????? ??????????(Rockart,1979)??(KSF)??? ??????(Aaker,1984)????? ????KSF??????(????,1987)KSF?????? ????(Thompson,1989). KSF???(Rockart). ??????? ???????????? ???????? ??????????????????????? ?????? ?KSF???????? ???????? ??????KSF????? ?????? ????
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