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Chapter 20 Version 6e. 2. chapter. Learning Objectives. . 20. . 1.Define one-to-one marketing and discuss its dependence on database technology. 2. Discuss the forces that have influenced the emergence of one-to-one marketing. 3. Compare the one-to-one marketing communications process with th
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1. Chapter 20 Version 6e 1 One-to-One Marketing
2. Chapter 20 Version 6e 2 Learning Objectives
3. Chapter 20 Version 6e 3 Learning Objectives (continued)
4. Chapter 20 Version 6e 4 Learning Objective
5. Chapter 20 Version 6e 5 One-to-One Marketing
6. Chapter 20 Version 6e 6 What is One-to-One Marketing?
7. Chapter 20 Version 6e 7 One-to-One Marketing
8. Chapter 20 Version 6e 8 The Evolution of One-to-One Marketing
9. Chapter 20 Version 6e 9 Learning Objective
10. Chapter 20 Version 6e 10 Forces influencingOne-to-One Marketing
11. Chapter 20 Version 6e 11 Marketing Impact of Trends
12. Chapter 20 Version 6e 12 The New Commandment of Marketing’s Future
13. Chapter 20 Version 6e 13 Learning Objective
14. Chapter 20 Version 6e 14 The One-to-One MarketingCommunications Process
15. Chapter 20 Version 6e 15 Communications Process Differences
16. Chapter 20 Version 6e 16 Learning Objective
17. Chapter 20 Version 6e 17 One-to-One Marketing Applications
18. Chapter 20 Version 6e 18 Identifying the Best Customers
19. Chapter 20 Version 6e 19 Retaining Loyal Customers
20. Chapter 20 Version 6e 20 Other Marketing Applications through Databases Match profiles to cross-sell other products to customers
Modify marketing messages based on customer profiles
Reach out to customers to reinforce the purchase decision
21. Chapter 20 Version 6e 21 Find new customers
Gain insight into who is purchasing products
Improve customer service Other Marketing Applications through Databases
22. Chapter 20 Version 6e 22 Learning Objective
23. Chapter 20 Version 6e 23 Data-Driven Marketing
24. Chapter 20 Version 6e 24 Marketing Database
25. Chapter 20 Version 6e 25 Data Warehouse
26. Chapter 20 Version 6e 26 Building a Marketing Database
27. Chapter 20 Version 6e 27 Building a Marketing Database
28. Chapter 20 Version 6e 28 Building a Marketing Database
29. Chapter 20 Version 6e 29 Enhance Customer Data
30. Chapter 20 Version 6e 30 Building a Marketing Database
31. Chapter 20 Version 6e 31 Customer Segmentation
32. Chapter 20 Version 6e 32 Recency-Frequency-MonetaryAnalysis
33. Chapter 20 Version 6e 33 Lifetime Value Analysis
34. Chapter 20 Version 6e 34 Uses of Customer Lifetime Value
35. Chapter 20 Version 6e 35 Predictive Modeling
36. Chapter 20 Version 6e 36 Database Enhancement
37. Chapter 20 Version 6e 37 Data Mining
38. Chapter 20 Version 6e 38 Data Mining
39. Chapter 20 Version 6e 39 Learning Objective
40. Chapter 20 Version 6e 40 One-to-One Marketingand the Internet
41. Chapter 20 Version 6e 41 Learning Objective
42. Chapter 20 Version 6e 42 Privacy Concerns withOne-to-One Marketing