Inside Sales Manager Job Description

1. Inside Sales Manager Job Description Inside Sales ManagerPosition OverviewReporting the VP Sales & Marketing, the Inside Sales Manager is responsible for managing allaspects of the inside sales department and lead generation process. Major duties include:providing management communications to the Sales department; training & coachingAccount Executives; monitoring & reporting on sales metrics; and managing the salesadministration process.Responsibilities • Build a solid inside sales/lead generation team that exceeds sales goals. • Ensure that sales pipeline remains full with qualified leads & prospects. • Monitor employee productivity and motivate team to reach daily dial goals. • Coordinate department activities and projects to meet project timelines. • Evaluate and improve inside sales and sales administration processes. • Supervise team in accordance with company policies & procedures. • Provide coaching for existing Account Executives, and training for new reps. • Work with Human Resources to determine appropriate staffing levels. • Conduct employee interviews, orientations, and hire/fire staff. • Manage performance & salary reviews, and develop employee develop plans. • Resolve interpersonal issues within department and escalate if required. • Schedule and lead department staff meetings, workshops, and functions. • Report to senior management on sales metrics, opportunities, and threats. • Suggest improvements that can be made to increase value of collateral. • Ensure accurate and complete information is captured in customer relationship management (CRM) system. Provide data quality checks weekly.

2. • Attend industry conferences to network and develop industry expertise.Job Requirements • University degree or college diploma in business or a related field • 2 years work experience in business-to-business (B2B) environment • Familiarity with sales process and SPIN Selling methodology • Exceptional written and verbal communication skills • Experience reporting to a senior management team • Ability to maintain an upbeat and positive attitude at all times • Strong work ethic – leading sales team by example (minimal missed days) • Ability to work in self-directed, fast-paced entrepreneurial environment • Highly proficient computer skills including email, MS Word, Excel, PowerPoint • Attend industry conferences to network and develop industry expertise.Job Requirements • University degree or college diploma in business or a related field • 2 years work experience in business-to-business (B2B) environment • Familiarity with sales process and SPIN Selling methodology • Exceptional written and verbal communication skills • Experience reporting to a senior management team • Ability to maintain an upbeat and positive attitude at all times • Strong work ethic – leading sales team by example (minimal missed days) • Ability to work in self-directed, fast-paced entrepreneurial environment • Highly proficient computer skills including email, MS Word, Excel, PowerPoint