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Information Technology Division

Information Technology Division. Computing: Academic, Research, Admin & Student Network, Info Systems, Tech Solutions, Service & Support What you might not expect: Audio Visual, Telephone, Postal, Printing, Reception. Computing. Computing - Windows 7 32bit, XP, Mac

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Information Technology Division

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  1. Information Technology Division Computing: • Academic, Research, Admin & Student • Network, Info Systems, Tech Solutions, • Service & Support • What you might not expect: Audio Visual, Telephone, Postal, Printing, Reception

  2. Computing • Computing - Windows 7 32bit, XP, Mac • Email, Internet, Sharepoint, Home Dir (m:) • Network: Fixed (offices) & wireless (open) • Range of Applications S/W eg: Office 2010 • Authentication :Username Password-strong • Some Departments have own support staff eg: COH, COS

  3. Computing • PDA – O2 Blackberry, i-Phone, Android • PCs & Notebooks – Dell • Online Help https://sharepoint.ul.ie/SiteDirectory/ITDCSC/default.aspx • Log a Call link on main ITD web page • www.ul.ie/logacall

  4. Audio Visual Services • Most Teaching Spaces have PC & LCD Projector • Equipment available to be booked • Graphics Design • Video Conferencing

  5. Telephone • Faults report to ext 2440 or WEB form • Requests for new services WEB form • Mobile Phones – O2 • All calls charged back to the Department

  6. Printing • Print Production Service • Student Notes

  7. Service Description • Visit http://www2.ul.ie/web/WWW/Services/Information_Technology_Division/Staff_Computing

  8. Questions

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