1 / 17

Organizational Attitudes & Behavior

Organizational Attitudes & Behavior. Organizational Attitudes Job Satisfaction Organizational Commitment Job Involvement Organizational Justice Organizational Behavior Organizational Citizenship Behavior Workplace Violence. Why Do We Study Attitudes?. Are attitudes important?

derek-lloyd
Download Presentation

Organizational Attitudes & Behavior

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Organizational Attitudes & Behavior • Organizational Attitudes • Job Satisfaction • Organizational Commitment • Job Involvement • Organizational Justice • Organizational Behavior • Organizational Citizenship Behavior • Workplace Violence

  2. Why Do We Study Attitudes? • Are attitudes important? • Criteria for evaluating the impact of employee attitudes • Job Performance • Turnover • Absenteeism • Organizational Citizenship Behavior?

  3. Organizational Citizenship Behavior • Altruism • Conscientiousness • Courtesy • Sportsmanship • Civic Virtue

  4. Factors Influencing Attitudes and Behavior • Personality • Big 5 • Situational Characteristics • Job Characteristics • Organizational Characteristics • Leadership • Supervisor/Manager Behavior

  5. Job Satisfaction • Facet Satisfaction • Pay • Coworkers • Involvement • Opportunities for Advancement • Supervisor • Global Satisfaction

  6. Performance r = .17 r = -.40 Turnover Job Satisfaction r = -.25 Absence r = .30 - .40 OCB Job Satisfaction’s Impact on Behavior

  7. Situational Antecedentsof Job Satisfaction • Providing adequate training • Reward/Recognizing employees • Supporting innovation • Employee involvement in decision making • Inspiring & communicating a shared vision • Trust in management • Supervisor-employee “fit”

  8. Organizational Commitment • Components of commitment • Affective • Normative • Continuance

  9. Performance r = .11 r = -.28 Turnover Organizational Commitment r = ? Absence Organizational Commitment’sImpact on Behavior

  10. Job Involvement • Job Involvement vs. Work Involvement • Job Involvement - function of how much current job can satisfy needs • Work Involvement - belief about the value of work in one’s life

  11. Performance r = .08 r = -.13 Turnover Job Involvement r = -.14 Absence r = .25 Effort Job Involvement’s Impact on Behavior

  12. Situational Antecedents of Job Involvement • Focuses on the job’s ability to satisfy certain psychological needs • Sense of meaningfulness • Control of work processes • Feedback about accomplishments • Personal growth & development • Supportive relationships

  13. Organizational Justice • Distributive Justice • Equity distribution • Equality distribution • Need distribution • Procedural Justice • Input • Structure

  14. Organizational Citizenship Behavior • Altruism • Conscientiousness • Courtesy • Sportsmanship • Civic Virtue

  15. Organizational Justice r = .20 - .30 OCBs Personality r = .30 - .40 Job Satisfaction Determinants of OCB

  16. Big 5 Personality Traits Agreeableness Conscientiousness Neuroticism Extraversion Openness to Experience Back

  17. Organizational Culture • A system of shared meanings that result in the way we do things around here. • values • norms • attitudes • beliefs • managerial style Back

More Related