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I Know What You Borrowed Last Summer Exploiting Usage Data in an Academic Library

Learn how the University of Huddersfield is using usage data to change borrowing habits and improve library services. Discover the benefits of releasing and sharing aggregated or anonymized data. Capture more usage data for future use.

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I Know What You Borrowed Last Summer Exploiting Usage Data in an Academic Library

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  1. I Know What You Borrowed Last SummerExploiting Usage Data in an Academic Library Dave Pattern Library Systems Manager University of Huddersfield d.c.pattern@hud.ac.uk www.daveyp.com/blog

  2. Preamble • Please remix and reuse these slides! • creativecommons.org/licenses/by-nc-sa/3.0 • Have you remembered to switch your phone on? • please feel free take photos, record audio, live blog, tweet (@daveyp, #jiscad), etc

  3. Supermarkets20 years ago…

  4. Supermarketsbarcode www.flickr.com/photos/hippie/2476662922/

  5. Supermarketsloyalty cards

  6. Supermarketsloyalty cards

  7. Supermarketscustomer profiling www.flickr.com/photos/mikewarren/48237822/

  8. SupermarketsApril 2009

  9. University of Huddersfieldplaying with usage data

  10. University of HuddersfieldLibrary Services • Medium sized University • 22,000 students and 2,000 staff • Library stock ~300,000 books • Current LMS/ILS Horizon installed in 1996 • over 3 million borrowing (“circ”) transactions stored in the DB

  11. University of Huddersfieldborrowing suggestions

  12. University of Huddersfieldpersonalised suggestions

  13. University of Huddersfieldlending paths

  14. University of Huddersfieldcourse level new book list feeds

  15. University of Huddersfieldkeyword search cloud

  16. University of Huddersfieldguided keyword searches

  17. University of Huddersfieldclick stream data

  18. Measuring the impact

  19. borrowing suggestions added to catalogue at end of 2005 Measuring the impactrange of stock in circulation

  20. Measuring the impactbooks borrowed per year

  21. Library usage and final grades2007/8 & 2008/9 students

  22. Sharing data

  23. Sharing dataBA Multimedia Design

  24. JISC TILE Project

  25. “Raw data now!”

  26. Usage data releaseDecember 2008

  27. Usage data releaseDecember 2008

  28. Why release data? • “The coolest thing to do with your data will be thought of by someone else.” • Rufus Pollack (Open Knowledge Foundation, 2007)

  29. Why release data? • “Absolutely, couldn’t agree more. The point is not so much whether this statement might be true or not, so much as what it does to your thinking and planning if you decide to take it as an article of faith.” • Paul Walk (UKOLN, 2007)

  30. In summary… • At Huddersfield, exploiting usage data is helping to change borrowing habits • Are libraries prepared to let go of their data? • “Raw data now!” – Sir Tim Berners-Lee • TED speech, March 2009 (http://bit.ly/q9sR)

  31. Final recommendations… • Capture as much usage data as you can …even if you don’t have a use for it now! • Whenever possible, release aggregated or anonymised versions of the data • try to use a Creative Commons Zero or Open Data Commons licence to encourage re-use • don’t be a “data hugger”! 

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