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HISTORY OF PICKING TECHNOLOGIES. Justin-Vinh Doan Industrial Engineer Consultant, West Monroe Partners. About Us. West Monroe Partners. Workforce Optimization (WFO) Solution Line Delivers Industrial Engineering solutions in various industries: Retail Healthcare Distribution Justin Doan
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HISTORY OF PICKING TECHNOLOGIES Justin-Vinh Doan Industrial Engineer Consultant, West Monroe Partners
About Us West Monroe Partners • Workforce Optimization (WFO) Solution Line • Delivers Industrial Engineering solutions in various industries: • Retail • Healthcare • Distribution • Justin Doan • B.Sc. Industrial Engineering from ÉcolePolytechnique de Montréal • Engineered Labor Standards expertise
PICKING AN ITEM “…taking and collecting articles in a specified quantity before shipment to satisfy customers’ orders” – Wikipedia Essential information: • Assignment number • Location (item) • Quantity
PRESENTATION OBJECTIVES • Introduce present and future picking technologies • Present pros and cons of these technologies
AGENDA • Introduction • List/Label picking • Radio-Frequency/ Scan picking • Pick-to-light • Pick-by-voice • Hybrid technologies • Pick-by-vision (Data Glasses) • 5 min Q&A
LIST/LABEL PICKING A WMS pre-printed paper list or label stack • Low-cost solution • Easy implementation • Full view of the picking order information
List/label picking • No real time status of order progress • Cluttered hands • Low order/picking accuracy • Risk of dropping, losing labels/list • Difficult to track shorts/mark outs
RADIO-FREQUENCY/ SCAN PICKING Screen equipped barcode scanning unit • +++ Order/Picking accuracy • Permanently Linked with WMS system • Displays different order information • Many adaptations (Ring, gauntlet, gun, etc.)
RADIO-FREQUENCY/ SCAN PICKING • Cluttered hands (Unless wrist mounted) • Requires concentration to read/input information • Re-scan frequency • Small screen display = small fonts • Only few lines can be shown
PICK-TO-LIGHT Light-directed picking with indicator equipped shelves • 100% uncluttered and hand free methods • Mostly used for small velocity items • Used in unit picking and pick-to-belt • Good order/picking accuracy • Natural way of working
PICK-TO/BY-LIGHT • High cost per slot implementation/maintenance • One order in the section at one time • Managing balance between sections can be challenging • The equipment needs to be 100% functional
PICK-BY-VOICE Order instructions are dictated through a headset • Hands-free methods • Natural way to pick item • Improved picking/inventory accuracy • Used in warehouse with low pick density • Continuous connection with the WMS
PICK-BY-VOICE Order instructions are dictated through a headset • No visual display of information • Noisy environment • Unknown accent • Repeat frequency • Long process time
HYBRID TECHNOLOGIES • RF and voice • Pick-to-light and voice • Label and RF
FUTURE TECHNOLOGY – PICK-BY-VISION (DATA GLASSES) Augmented Reality Heads-Up Display (HUD) unit • Hands-free technology • WMS interacts visually with reality • Hybrid technology (Visual, RF and Voice) • Immersive technology
FUTURE TECHNOLOGY – PICK-BY-VISION (DATA GLASSES) • Early stages of the product development • Risk of information display overload • Importance of User Interface and Experience
HOMEWORK Review how crucial information is being transmitted to the employee
CONCLUSION Transmitting the right information to decide quickly Using the appropriate technology to inform Mobile technology is important Technology represents reality
Reference List • Slide 3 – "Voice Picking Made Easy." Voice Picking Made Easy. Warehouse & Logistics News, 14 June 2012. Web. 30 May 2014. http://warehousenews.co.uk/2012/06/voice-picking-made-easy-2/ • Slide 4 - Levin, Lior. "6 Pros And Cons Of Google+ For Small Business." 6 Pros And Cons Of Google+ For Small Business. VIRALBLOG.COM, 03 May 2012. Web. 30 May 2014. http://www.viralblog.com/online-marketing/6-pros-and-cons-of-google-for-small-business/ • Slide 6 - Silberrad, Guy. "Metro 2033 Review « GamingBolt.com: Video Game News, Reviews, Previews and Blog." GamingBoltcom Video Game News Reviews Previews and Blog. Gaming Bolt, 01 May 2010. Web. 30 May 2014. http://gamingbolt.com/metro_2033_review_xbox360 • Slide 8 - PULSE Logistics Systems. "Burson Automotive Showcases It's New Greenfield DC." Burson Automotive Showcases It's New Greenfield DC. PULSE :pgistics Systems, May-June 2007. Web. 30 May 2014. <http://www.pulse.com.au/index.cfm?objectid=DFFC1BE4-C09F-2487-2E0CD653DFD3A59C>. • Slide 8 - http://www.barcodesinc.com/symbol/wt4090.htm • Slide 9 - http://www.dematic.com/ap/Products/By-Brand/Dematic-Real-Time-Logistics/Mobile-Data-Computers/RF-Barcode-Scanner/page35511.htm • Slide 9 - http://www.smartmobilepos.com/barcode-readers/linea-pro-5-iphone-ipod-scanner?zenid=2fe21fbad3e460c0693c0f2e988c4834 • Slide 10 - http://www.abelwomack.com/engineering-services/pick-to-light-systems/ • Slide 11 - http://www.interlogic.co.nz/a-hardware_technologies_pick_to_light.html • Slide 12 - http://www.dematic.com/bausteine.net/i/18596/T5SRX.jpg?width=220 • Slide 12 - http://www.bevindustry.com/keywords/5990-vocollect • Slide 13 - http://www.123rf.com/photo_20539593_puzzled-call-center-agent-wearing-headset.html • Slide 14 – http://communities.motorolasolutions.com/community/north_america/fresh_ideas_enterprise/blog/2014/03
Reference List • Slide 14 - http://mhlnews.com/technology-amp-automation/light-and-voice-combine-pickup-picking-s-pace • Slide 15 - http://augmentedblog.wordpress.com/tag/digital-support-system/ • Slide 16 -http://ironman3news.com/pictures/