Performance of the Department of Home Affairs: 2011- 2012 Quarter 3 Summary

1. Presentation to Portfolio Committee on Home Affairs 28 February 2012 Performance of the Department of Home Affairs: 2011- 2012 Quarter 3 Summary

2. Table of Contents • Twelve Government Priorities Outcomes • Department of Home Affairs Performance Agreement • Department of Home Affairs Outcomes • Reporting Format • Outcome 1, Strategic Objectives and Targets • Outcome 2, Strategic Objectives and Targets • Outcome 3, Strategic Objectives and Targets • Significant development to note

3. The Medium Term Strategic Framework (MTSF) of government has twelve priority outcomes. The DHA contributes directly to three of the twelve outcomes: • Improved quality of basic education • A long and healthy life for all South Africans • All people in South Africa are and feel safe • Decent employment through inclusive economic growth • A skilled and capable workforce to support an inclusive growth path • An efficient, competitive and responsive economic infrastructure network • Vibrant, equitable and sustainable rural communities with food security for all • Sustainable human settlements and improved quality of household life • A responsive, accountable, effective and efficient local government system • Environmental assets and natural resources that are well protected and continually enhanced • Create a better South Africa and contribute to a better and safer Africa and World • An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship

4. Department of Home Affairs Performance Agreement with the President: • Completion of all strategic information and identification projects within already defined budgets and time frames • Effective and efficient refugee management strategies and systems • Contributing to the level of skills and general economic development in South Africa targets by realising a positive skills migration trend of around 50,000 migrants annually . The focus should be on critical skills shortages, supportive of the medium term strategies and government’s outcomes. . • The registration of every child birth within 30 days of delivery. • The issuing of identity documents to every South African 16 years and above. • Improving the turnaround times for all services, queuing times and unit costs per service. • Determining and improving the maximum distance for a citizen to travel to access Home Affairs services.

5. The Strategic Plan is grounded on three Outcomes Outcome 1: Secured South African citizenship and identity Outcome 2: Immigration managed effectively and securely in the national interest including economic, social and cultural development Outcome 3: A service that is efficient, accessible and corruption free

6. THE REPORTING FORMAT Each Outcome is attained by the achievement of strategic objectives linked to specific targets. The Strategic Objectives in the tables that follow are to be achieved within the period 2011 – 2014. The targets are for the financial year 2011 – 2012. Performance is reported for Quarter 3.

7. The targets outlined below are to support the achievement of the following Outcome. Outcome 1: Secured South African citizenship and identity

14. The targets outlined below are to support the achievement of the following Outcome. Outcome 2: Immigration managed effectively and securely in the national interest including economic, social and cultural development

21. The targets outlined below are to support the achievement of the following Outcome. Outcome 3: A service that is efficient, accessible and corruption free

36. Significant developments to note • Permitting • The aim is to secure the process and facilitate efficiently • The report indicates that new applications are being dealt within the targeted timeframe. • Large volumes of backlog applications (outside the timeframe) are being processed • Interim measures have been taken to improve efficiency , although many service delivery challenges remain • Plans for a radical overhaul of the permitting regime have been approved and implementation will start In 2012-2013

37. Strengthening of Ports of Entry • The Department of Home Affairs is taking the lead in strengthening Ports of Entry, in close collaboration with a number of other departments. • Priorities are the major airports and sea ports (harbours), with regard to the training of officials; boosting capacity; enhancing systems and upgrading infrastructure • A new training programme for immigration officers was piloted with 350 immigration officers recruited from the SANDF with assistance from highly experienced Cuban officials. They have been successfully deployed to ORT International Airport • A number of immigration officers that were stationed at ORT were deployed to strengthen key sea ports and are being retrained • In 2012-2013 systems will be enhanced and facilities upgraded • Ensuring that in sea ports travellers go through a designated area

38. The Modernisation of System Programme (fomerly WAIO) The following are key components of an integrated platform of processes that will incorporate linked national identity and immigration systems • National Identification System with inherent Biometrics security features. This will replace the National Population Register (NPR) and key immigration systems. • Live Capture for Passport and ID • Permitting/ Visa solution • Online application system (Immigration and Civics) • Electronic Movement Control System (eMCS) - New version with enhancements • Electronic Document Management System (EDMS) • Infrastructure Upgrade • Contact Center/ Customer Services • Smart ID Card • Trusted Traveller System

39. *** Thank You ***