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LWIA 13 Strategic Plan Naomi Earp May 16-17, 2013

LWIA 13 Strategic Plan Naomi Earp May 16-17, 2013. One-Stop Operator Structure. Per WIA & consortium of local government agreements (City of Memphis, Shelby County & Fayette County) City of Memphis is designated fiscal agent WIB is authorized to select the one stop operator

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LWIA 13 Strategic Plan Naomi Earp May 16-17, 2013

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  1. LWIA 13 Strategic Plan Naomi Earp May 16-17, 2013

  2. One-Stop Operator Structure • Per WIA & consortium of local government agreements (City of Memphis, Shelby County & Fayette County) • City of Memphis is designated fiscal agent • WIB is authorized to select the one stop operator • LWIA’s one stop center is operated by the City of Memphis staff

  3. Streamlined Service Delivery • Process flows implemented for two-way flow of clients • Hot Jobs Blast shared with Job Seeker side and partners resulting in referrals to Business Services • WIN Career Action Network (Job Club) gets referrals from Job Seeker side to continue job search assistance – 6 people placed with employers in 4 months • Non-job ready clients sent to Job Seeker side from Business Services for orientation and assistance • Launch of comprehensive website

  4. Impact of Sequestration

  5. State Assistance to Mitigate Sequestration Impact • TDOL finalizing and issuing contracts to the LWIAs prior to the October start date • Increased flexibility for redirection of money to the population with the greatest need

  6. Impact of Career Center Closings • Minimal in Shelby County • Next closest TDOL Center is 3 miles away from Main St. location • Large in Fayette County • Next closest TDOL Center is 50 miles away

  7. Rapid Response

  8. Most Used Training Providers

  9. Total $$ Spent on Training Providers

  10. Most Funded Employment Sectors

  11. IRT Graduates Hired

  12. Industry Sectors with Most Jobs Available • Industrial Production/Manufacturing • Logistics (including Warehouse & Transportation) • Healthcare (Nursing Assistant, Medical Billing & Coding) • Information Technology (IT Repair, Computer Networking)

  13. Partnerships, Collaborations & Innovative Practices Industrial Readiness Training (IRT) Transitional Jobs for Ex-Offenders IWT Choice Neighborhood Partner Made in Memphis GreenPrint Process

  14. Improving Case Management • Three-fold Approach • Process • Preparation • In-house Audit

  15. Improving Case Management - Process Case Review

  16. Improving Case Management - Preparation Global Career Development Facilitator • Required for each Case Manager • Eight Case Managers have completed • Remaining Case Managers will be finished by December 2013 • Targeted Competency Improvement includes: • Career Facilitation • Assessments • Labor Market Trends • Placement Techniques

  17. Improving Case Management – In-house Audit • Quarterly caseload review of each Case Manager conducted by the Career Center Coordinator and Non-training Coordinator • Data accuracy and validation including: • Enrollment date • Program start and exit dates • Supportive and verifying documentation • Document placement in file • Utilized to ensure compliance with TEGL 17-05 Section 6 requirements

  18. TN Works Act Accomplishments

  19. Disability Employment Initiative (DEI) Grant Progress • Ticket-Work-Program • Provided one-to-one career counseling, supportive assistance, and referral and employment service to over 100 individuals with disabilities • Over 25% where interested in the Ticket to Work program • 16% of those who were interested have assigned their Ticket to the Center • Employers on board for job placement: 5 • Accomplishments: • Integrated Resource Team (IRT) • Kick-off Luncheon to market program & raise awareness • Initiated VITA Free Tax Program

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