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VERBAL AND NON-VERBAL COMMUNICATION

VERBAL AND NON-VERBAL COMMUNICATION. DEFINITION OF NOISE. Any interference in the message sent and message received leads to the production of ‘noise’. CLASSIFICATION OF BARRIERS. Intrapersonal Barriers Interpersonal Barriers Organizational Barriers. Intrapersonal Barriers.

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VERBAL AND NON-VERBAL COMMUNICATION

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  1. VERBAL AND NON-VERBAL COMMUNICATION

  2. DEFINITION OF NOISE • Any interference in the message sent and message received leads to the production of ‘noise’.

  3. CLASSIFICATION OF BARRIERS • Intrapersonal Barriers • Interpersonal Barriers • Organizational Barriers

  4. Intrapersonal Barriers • Wrong Assumptions • Varied Perceptions • Wrong Inferences • Impervious Categories • Categorical Thinking

  5. Interpersonal Barriers • Limited Vocabulary • Incongruity of Verbal and Non-verbal Messages • Emotional Outbursts

  6. Communication Selectivity • Cultural Variations • Poor Listening Skills • Noise in the Channel

  7. Organizational Barriers • Too Many Transfer Stations • Fear Of Superiors • Negative Tendencies

  8. Use Of Inappropriate Media • Information Overload

  9. THANK YOU ALL

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