DAY FIVE Module 5 PROGRAMME MANAGEMENT

1. 1/3 DAY FIVEModule 5PROGRAMME MANAGEMENT

2. 2/3 Overview of Module 5

3. 3/3 PROGRAMME MANAGEMENT

4. 1/9 This session will cover: • Assisting leaders to justify, establish and defend the programme • Managing external relationships: media, general community • Managing implementing partners • Managing yourself. Session 1Managing up, down, out and in

5. 2a/9 Key Learning Points • How to manage ‘up’ to government/donors; • ‘Down’ to programme staff and implementing agencies; • Managing the external environment – ‘out’; and • Managing yourself – time management, leadership, stress management – ‘in’.

6. 2b/9 Managing your programme

7. 3/9 Managing ‘up’ - Government Scan to see who can have a positive or negative effect on MSM and transgenderprogrammes, then work proactively to increase support and reduce resistance • Government • Prepare programme rationale, briefing materials and policy briefs ahead of time (don’t wait for the crisis to happen) • Keep your information up-to-date (be prepared) • Work with opponents and conservative politicians • Analyse and interpret the data that is released – shape the messages that go out • Work with other Departments – e.g. policeand justice.

8. 4/9 Managing ‘up’ – donors and other funders • Try to be in control – set your programme’s aims and objectives, based on stated community need and take this to funders and donors • Have a strategic plan and a set of priorities and take this to donors – don't wait for them to set priorities • Take on projects that suit these needs – try to say “no” to, or renegotiate funding that is not in line with this • Take time to understand what the donor or funder needs: • Develop the relationship • Understand their needs and pressures • Establish agreement about what and how to communicate – i.e. ‘rules of engagement’.

9. 5/9 Managing ‘down’ • People in your programme: • Job descriptions • Workplan • Support, supervision and performance management • In-service training. • Implementing partners: • Clear and current contracts • Published standards of care, programme implementation • Regular monitoring and capacity development • Effective information management systems.

10. 6/9 Managing ‘out’ Managing the external environment • Media • Produce media guidelines on MSM and transgender people • Develop working relationships with and train publishers, journalists and other media outlets • Publicize positive stories • Have policies on exploitationand confidentiality. • Religious and community leaders • Find supportive leaders and work with them to engage others • Help supportive leaders to identify messages of tolerance and support • Hold briefings and engagement seminars. • Police and public security • Gain permission for programmes to function in illegal environments • Work with police on policies and training to reduce arrest, harassment, and violence. • Other NGOs • Building strong links with other NGOs.

11. 7/9 Managing ‘in’ • Time management • Develop a workplan; set and keep to priorities • Make strategic decisions about how to spend your time – say NO to some things. • Information management • Get organized • Have a good filing system • Document meetings/agreements • Back up essential program data • Stress management • Take breaks • Look after your physical health • Establish routines that support health • Lead by example • Get regular support and supervision.

12. 8/9

13. 9/9 Exercise for small groups Four Groups • UP • DOWN • OUT • IN

14. 1/1 MANAGING PARTNERSHIPS Panel presentation: What makes partnerships work? Guest presenters from among participants