Friendliness, realness, empathy & relevancy

1. Friendliness, realness, empathy & relevancy • Develop and improve our friendliness • To become more real every day. • To develop and improve our empathy. • To create a relevant message.

2. Friendliness • We don’t have to judge others. • We don’t have to give answers to everything. • We need to make questions and listen the answers. • We need to give from our heart.

3. Realness • We need to be real with ourselves first. • Identify and give an order of priority to our values. • To get rid of our emotional turmoil. • To do what we love. • To learn to put ourselves on the shoes of others. • To listen from our heart to the needs of others.

4. Empathy • Learn to see from the other point of view. • Even watching the same, 2 people can see it different. • Remember the concave and convex example. • Go first to see the world from the other’s perspective. • Make questions and listen their answers. • Ask if they want to know our point of view.

5. Relevancy • Accumulate knowledge and combine it with experience. • Create a relevant message. • Learn needs and desires of our clients. • Help our clients achieve an outstanding result. • Make a daily check of our likability factor and accountability of increase in clients and income.