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GROUP G. C^3- Churros Chocolate Café . Products available are churros , muffins, chocolate fondue, imported chocolates and beverages. Issue 1: Technology issue- to increase efficiency. Action: Computerised system Every table having a touch screen menu
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C^3- Churros Chocolate Café • Products available are churros, muffins, chocolate fondue, imported chocolates and beverages
Issue 1: Technology issue- to increase efficiency Action: Computerised system Every table having a touch screen menu Customers can do their ordering and payment through the touch screen - Using a ez link card reader and credit card payment system
Issue 2: Environmental issue- reduce wastage on packaging • Action: • Using recycled paper bag • Creating our own foldable unique box; customers can enjoy discount by bringing back the box • Electronic transactions; no paper receipts
Issue 3: Social issue- How to differentiate us from the other competitors Action: - Make the café a lifestyle for people - Different theme concept