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Our Success in Asia is in your hands

Janet Matton, Vice President, IBM Australia / New Zealand November 25 th , 2009. Our Success in Asia is in your hands. Agenda. A career summary IBM – a global innovation company The essentials of a world wide business growing into Asia The opportunity and the imperative. 2.

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Our Success in Asia is in your hands

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  1. Janet Matton, Vice President, IBM Australia / New Zealand November 25th, 2009 Our Success in Asia is in your hands

  2. Agenda • A career summary • IBM – a global innovation company • The essentials of a world wide business growing into Asia • The opportunity and the imperative 2

  3. An ordinary childhood leading to a global career Born 1956 - out of Joyce May Naismith - housewife / part-time worker / artist Reginald Charles Matton - Master Plumber & Builder Education Rosanna State School Macleod High School Swinburne College - BCom, SW, RHwGL Travel 1973 – New Zealand1976 – Japan1977 – China 1978 –> Everywhere !! Career1973-1974 Melbourne Articles Clark, McNab & McNab1975-1978 Melbourne Swinburne1978-1983 Melbourne IBM Melbourne, Systems Engineer1983-1986 Canberra IBM Canberra, Manager1987-1995 Sydney IBM Sydney, Manager/Snr Manager / CIO1995-1998 CT/ NYC IBM USA, Manager Headquarters1998-2001 London IBM UK, Manager Europe2002-2004 Sydney IBM Sydney, Executive AN/Z 2004-2006 Tokyo IBM Asia, Executive Asia Pacific2007-2008 Shanghai IBM Asia, Executive Asia Pacific2009 - ?? Melbourne IBM Melbourne, Executive AN/Z

  4. We’ve only just begun to uncover what is possible on a smarter planet IBM – a global innovation company Smart Healthcare Smart Education Smart Energy Innovation that can improve the way we work and live Smart Water Smart Cities Smart Transportation 4

  5. Established in 1937 $9.6B revenue FY2008 47% of AP total revenue 21,000 employees Research Labs: 1 Software Development Labs: 1 Global Delivery Centers: 1 Average age 40.5 Established and re-established in 15 countries between 1932 and 1993 $11.3B revenue FY2008 53% of AP total revenue 116,000 employees Research Labs: 2 Software Development Labs: 8 Global Delivery Centers: 56 Average age 30 IBM has been participating in Asia for more than 75 years. Over time the dynamics for growth have shifted from Japan to China, India and other Asian economies Japan Asia Pacific Relocated AP Headquarters from Tokyo to Shanghai in 2007

  6. China Urimuqi Shenyang BEIJING Dalian Xian Nanjing Shanghai Chengdu Wuhan Chongqing Fuzhou Changsha Kunming Taipei Shenzhen Taiwan Guangzhou Hong Kong Hong Kong Taiwan China China GDP growth – 9% Population: 1,330 million people Projected to become the world's largest economy by 2040 World’s largest source of university graduates IBM China • 26 branches • 16,600 employees • 10,000 business partners AP Centres: • IBM Global Procurement • Asia Pacific Business Transformation Outsourcing Centre • Call centre/contact centre • System production & export centre Global Centres in China: • Rail Center • Research Lab • Development Lab • Systems & Technology R&D lab • System Centre • Innovation Centre • IBM’s first global supply chain centre Research Lab Global Delivery Centre Application Services Capital Remote Sales office Software development lab System and technology lab 6

  7. Example of a globally integrated company – IBM Greater China Group provides expertise to the world Europe S. Korea UAE Russia North America Japan India Asia Pacific South America South Africa • Procurement • Research • IT Services • Business Transformation Services • Application Development • Accounts Payable Australia

  8. ASEAN Singapore Malaysia Thailand Indonesia Philippines Vietnam • Population 576 million • World’s youngest workforce: By 2050 22% will be over 60 Vs 30- 40% in China, US & EU • GDP: 1.4 Trillion Thailand IBM ASEAN Philippines • 10,000 clients • 4,200 business partners • 16,200 IBMers – 67% working on global missions Vietnam Sales & Distribution Business Transformation Services IBM Software Lab Malaysia Disk & Tape Storage Systems Manufacturing Singapore Regional Contact/Support Center IBM Research Lab Indonesia Global Service Delivery Centre Regional Linux Technology Centers Integrated Supply Chain Manufacturing AP Accounting/Fulfillment Center Regional Radio Frequency Identification Device (RFID) Center 8

  9. India / South Asia India Population: 1.34 billion India GDP: 7.3% IBM India Chandigarh • 85,000 employees; 2500 partners • IBM has more than 35 centers in India • India’s leading Managed Business Process Services (MBPS) vendor – 30,000+ IBMers. • Largest multi lingual software exporter in India, NEW DELHI Ahmadabad Kolkata India Software Lab Bangalore, Pune, Delhi Mumbai Hyderabad India Research Lab Delhi, Bangalore Pune Application Services Bangalore, Pune, Gurgaon, Noida Chennai, Kolkata, Hyderabad Chennai Headquarters Capital Remote Sales office Bangalore HQ ITD – Global Delivery Bangalore, Chennai, Hyderabad IBM Daksh & BTO Bangalore, Delhi, Mumbai, Chandigarh, Pune, Kolkata, Chennai and Vizag Colombo 9

  10. Australia / New Zealand Australia – population 21.8 million, GDP growth 2.2% New Zealand – 4.2 million, GDP growth 0.2% IBM Australia • 15,000 employees • 1,500+ business partners • 40+ locations, AP support centres • In 2008, IBM Australia generated revenues of over $A4 billion for the first time in its 76 year history • Export revenues of $A592 million. Darwin Brisbane Perth Gold Coast Sydney Ballarat CANBERRA Adelaide Auckland Melbourne Hobart WELLINGTON IBM New Zealand Christchurch • 1,000+ employees • 12 locations • Access to a network of 1,000+ partners Capital Remote Sales office

  11. IBM has evolved from a US multinational company to became aglobally integrated enterprise in order to capture the greatest growth opportunities. In 2008 IBM formed the Growth Markets Unit with headquarters in Shanghai 71% 29% Employees in Asia Approx employees in Australia & NZ 15,000 Australia & NZ employees working across Asia >300 65% of business outside USA in 2008

  12. The Opportunity and the Imperative • Australia companies are growing into Asia • Banks, Mining Companies, Breweries & Liquor, other • Skills and knowledge position Australians to compete • Our future with Asia is inextricably linked by trade and proximity • Need to design our future success by starting with the content of our education programs • Women are under-representedin key sectors • Despite higher education levels,workforce participation rates are dropping • Hard disciplines – eg Science, engineering, IT – together with cross cultural awareness, are the keys to our future prosperity

  13. Thank youありがとう　ございました。

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