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Founding Vision and Goals League for Innovation in the Community College

Founding Vision and Goals League for Innovation in the Community College Conference on Information Technology October 19, 2008. This material is funded in part by the National Science Foundation Grant DUE 0802284. City College of San Francisco. One of World’s Largest Colleges.

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Founding Vision and Goals League for Innovation in the Community College

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  1. Founding Vision and Goals League for Innovation in the Community College Conference on Information Technology October 19, 2008 This material is funded in part by the National Science Foundation Grant DUE 0802284

  2. City College of San Francisco

  3. One of World’s Largest Colleges > 106,000 Students Annually(>3x UCB, >5x Stanford, >3.5x UCSF, >3.5x SFSU) > 50 Academic Programs and > 100 Occupational Disciplines > 4,700 Courses Offered > 10 Major Neighborhood Campuses > 150 Other Instructional Sites Citywide 710 Full-time & 1,126 Part-time Faculty • 95% with Master’s Degrees • Almost 250 Ph.D.s 46 Administrators & 882 Classified Employees 2-Year Public College Accredited by the Western Association of Schools & Colleges (WASC) Associate of Arts (AA) & Associate of Science (AS) Degrees

  4. 2002 Computer Information Systems (CIS) split into two separate departments: • Computer Science – Programming • Computer Networking & IT (CNIT) • Little institutional support for new department • Started looking for grant support to accomplish goals of this new department

  5. Information Technology Services (ITS)

  6. ITS Upgrades • Fiber MAN • VoIP Telephony • Internet & Internet 2 via CENIC • Internal Traffic on LANs & MAN • External Voice Traffic via SIP Trunks

  7. Challenge How to best leverage internal network and IT improvements and industry advancements for the academic benefit of students and community?

  8. Institute for Convergence of Optical & Network Systems (ICONS) • ATE Project • $750,000 over 3 years • Convergence Technician Training • Dr. Pierre Thiry, Principle Investigator • Carmen Lamha, Chair CNIT Department & Co-Principle Investigator • Tim Ryan, Network Manager & Co-Principle Investigator CNIT Chair Carmen Lamha with San Francisco Mayor Gavin Newsom At Press Event Announcing ICONS

  9. ICONS GOALS • Modernize CNIT Department • Develop New Courses & Certificates • Develop AS Degree • Expand Articulation & Transfer Opportunities • Expand Marketing Efforts • Better Serve Under-Represented Populations • Develop & Utilize Technology Infrastructure • Provide Staff Development: Seminars & Workshops

  10. Advisory Panel • CCSF • Educational Institutions • Service Providers • Equipment Manufacturers • Private Enterprises • Standards Bodies • Government • Community Non-Profits SFUSD T S I The Saflund Institute

  11. Information & Communications Technology (ICT) Web

  12. CCSF Collaborations • Articulation & Transfer • Computer Science • Bio-Link ATE Center • ITS Department • Math & Science • Student Counseling • Administration • Career Planning/Placement CNIT Students Engaged in $1m Switch Replacement Project at CCSF CNIT Students Experience Real-World ITS Metro Optical Network

  13. Information & Communications Technology (ICT) Web

  14. Government Collaborations • Project Funding • Ties to Other Projects • Affiliation w ATE Centers • Event Participation • Structured Governance • Enhanced Prestige • Community College Funding • Other Resources Metro Area Network Partners, Digital Divide Issues, TechConnect Project Support, Ties to Other Community Groups, Advisory Panel Contributions Data & Assistance on ICT Technician Demand, Salaries, Contract Rates, Employment Benefits, Job Availability, Job Placement

  15. Information & Communications Technology (ICT) Web

  16. R&D Organizations • People & organizations advancing technology • IEEE & IEEE ComSoc • Metro Ethernet Forum • Other Standards Bodies • Academic Research • Industry Research (Silicon Valley) • CENIC (Advanced Networks)

  17. Practical Dissemination of Technology

  18. Information & Communications Technology (ICT) Web

  19. Industry Collaborations • Advisory Panel Participation • Input on Curriculum • Insight Into Technology Trends • Information on Jobs • Internship Opportunities • Mentoring Relationships • Service Learning • Job Placement • Student Site Visits • Help Expanding Relationships • Equipment& Courseware Contributions • Event Speakers CCSF 1st Member Juniper Networks Academic Alliance in North America! CNIT Becomes Microsoft Academy! Cisco Academy Expansions! CNIT Becomes Pearson VUE Authorized Center (PVAC) For Testing

  20. Information & Communications Technology (ICT) Web

  21. Collaborations with Enterprises • CalWomenTech NSF Grant • Institute for Women in Trades, Technology & Science (IWITTS - www.iwitts.com) • Carmen Lamha, Co-PI • Increase # of women in Science and Technology education • Develop new gender equity “technology” i.e. curriculum taking into account female interests and learning styles • Develop best practices for recruitment and retention of women • Institutionalize gender equity strategies beyond life of Project • State/National Dissemination & Gender Equity Lending Library • Help guide program success, curriculum development and workforce development, Develop internship relationships, Job Placement…

  22. Information & Communications Technology (ICT) Web

  23. Community Collaborations • Demonstrate Value in Voter Bond Expenditures • Summer 2006 & 2007 Convergence Workshops • Provide Community Exposure to Advanced Technologies • Establish IEEE Student Chapter at CCSF • SeaKay relationship where CNIT students assisted in Neighborhood Network Centers to Benefit Digital Divide Public Service Goals • Alice Griffith Community Center WiFi Installation • Students Supported 3 Neighborhood Network Centers

  24. Information & Communications Technology (ICT) Web

  25. Collaborations with Education • Expand outreach to High Schools – • School to Career via HS IT Academies. • Promote access to education in ICT • CNIT 131 (Internet & HTMLBasics) • National ATE-Center since 1998 • 7 Regional partners nationwide • Assist ICONS by sharing • best practices, experiences & resources • Role in SF Biotech Industries • NSF ATE Center • Large Network of ICT Colleges • ICONS Hosted NCTT Winter 2007 Conference at CCSF • Develop transfer relationships for CNIT students to get BS degrees

  26. Curriculum Accomplishments Goal was to create an AS degree, 1 new certificate and 6 new courses. It delivered: • A Computer Networking and Information Technology AS Degree • A new certificate in Digital Home Technology Integration (DHTI) • A new certificate in Convergence Technology • A new Fiber Optic Technology course • A new Introduction to Network Convergence course • A new Digital Home Technology Integration (DHTI) course • A new Ethical Hacking and Network Defense course • A new Advanced Ethical Hacking course • A new Fundamental of Voice over IP (VoIP) course • A new Operating Juniper Networks Routers in the Enterprise course • A new Advanced Juniper Networks Routers in the Enterprise course An AS degree, 2 new certificates and 8 new courses exceeded the expectations of the grant.

  27. Additional Accomplishments • Developed website to share project progress and outcomes • Became a National Center for Telecommunications Technology (NCTT) Regional Partner and acquired and disseminated much of its curriculum, courses and best practices • CNIT increased enrollment 25% • Developed an exceptional, collaborative advisory panel • Became 1st Juniper Networks Academic Alliance Member in North America and disseminated that relationship nationally through NCTT • Hosted NCTT Winter 2007 Conferencefor 100 technical educators and industry representatives from around the country • Contributed to NCTT’s other summer and winter workshops • Participated as exhibitor/presenter at IEEE Communications Society Globecom 2006 as one of only community college participants ever • Conducted high school training and informational events

  28. Additional Accomplishments • Formed CCSF IEEE student chapter • Developed Collaborative International Relationships (France, Brazil) • Conducted Summer Convergence Workshops to expose students, faculty and community to developing technologies • Presented success with “Ethical Hacking and Network Defense” at the 2007 Las Vegas DEFCON conference • Collaborated to develop next generation of CCNA and CCNP training, now delivered via CCSF Cisco Regional Networking Academy • Became mentee of the Convergence Technology Center (CTC) • Collaborated with the Institute for Women in Trades, Technology and Science (IWITTS) in its NSF-funded CalWomenTech program as initial pilot school to develop and disseminate best practices for recruiting, retaining and serving women in technical education

  29. Additional Accomplishments • Facilitated service learning for student support Network Neighborhood Centers in distressed Bayview and Hunter’s Point developments • Published a cover story in Communications Newshttp://www.comnews.com/stories/articles/0207/0207coverstory.htm • Completed a comprehensive study and revision of CNIT curriculum in collaboration with the ICONS’ Advisory Panel • Assisted CNIT Department in becoming a Microsoft IT Academy • Secured two new CNIT faculty positions • Arranged student field trips to data center and service provider operations at 365 Main, 200 Paul and IP Networks • Helped CNIT become Pearson VUE Authorized Center for Testing, so students can affordably & conveniently take industry certification tests

  30. Key Findings • Computer, Networking and Information Technologies have, to at least some extent, evolved separately and involved separate staff, departments, organizations. • Those previously separate areas are converging rapidly. • Previously separate telecommunications, networking and computer support organizations and departments are merging. • This trend is frequently referred to as “Convergence” in the U.S. • Globally, the recognized term for Convergence is Information and Communications Technology (ICT). • ICT includes computer hardware and software, networking systems, wired and wireless telecommunications, the Internet, technical project management, information (library) sciences, programming and management, maintenance and operations for all of the above.

  31. Key Findings(cont.) • Information and Communications Technologies are evolving rapidly. • It is hard for organizations, individuals and educational institutions to keep up with the changes and realize their benefits.

  32. Key Findings(cont.) • We all increasingly depend on ICT for productivity and connectivity – directly and indirectly. • Because of that, improvements to deployed technology, communications infrastructure, and people’s ability to productively use them are issues of tremendous strategic importance, to: • Local, State and National Economies • Individuals Seeking Career Advancement • Organizations in Accomplishing Their Missions

  33. Key Findings(cont.) • At $20/unit, California Community Colleges are the most cost-effective way of pushing ICT knowledge and skills out into our communities. • Investments in Community College ICT Education have tremendous impact.

  34. Key Findings(cont.) • Community College ICT program (whatever they’re called) students have very diverse backgrounds and goals: • High school students seeking college credit • High school graduates and non-graduates seeking technical skills that lead quickly to paying jobs • High school graduates seeking AS degrees and academic and industry certifications • High school graduates seeking an affordable pathway to 4-year degrees at colleges and universities • Working professionals seeking knowledge & skill updates • People wanting to learn ICT for advancement in other fields

  35. Key Findings(cont.) • ICT educational programs have largely been developed at each educational institution from scratch, with tremendous duplication of effort and with important differences between them in: • Nomenclature (use of terms and titles of programs, courses and degrees) • Course Content • Packaging of Certifications and Degrees • Quality • Industry Relationships • Focus • Division into Various Departments • Success in Serving Various Population Needs and Desires • Articulation and Transfer Successes

  36. Key Findings(cont.) • Partially as a result of that, there is a lot of confusion in the “market-place” about ICT: • Nomenclature • use of terms and titles of programs, courses and degrees • Educational Pathways • Career Pathways • Technologies • Program Graduate Knowledge, Skills & Competencies • Credential Value

  37. Key Findings(cont.) • Industry wants to work with education to improve technical education in California. • But they can not or will not engage with 100+ community colleges, plus 4-year colleges and universities, plus private educational institutions individually. • It is too costly and inefficient.

  38. Key Findings(cont.) • Employers consistently report problems with adequate employability or soft skills. • Communication skills • Social skills • Motivation and drive • Problem identification and solving skills • Responsibility for continued learning & growth • Conscientiousness & pride in work • Entitlement & willingness to work hard

  39. Key Findings(cont.) • America retains a myopic false impression it still leads the world in ICT industry and infrastructure. • In fact, the U.S. has been overtaken by many countries and educational institutions abroad. • The US has fallen from 1st to 15th in “broadband” penetration in the past few years, and it is still falling fast. Between 2005 and 2006, the U.S. fell to 7th in the World Economic Forum Global Information Technology Report “Network Readiness Index.” • Increasingly, the best knowledge, experience and practices in ICT are found abroad, and we need to better understand them and learn from them.

  40. Key Findings(cont.) • California, San Francisco, Silicon Valley, and the Bay Area have tremendous positive name recognition globally on ICT. • The world expects California, San Francisco, Silicon Valley and the Bay Area to show leadership in ICT • And ICT Education.

  41. Key Findings(cont.) Amazingly, and embarrassingly, there are currently no really significantly funded efforts in Northern California to develop leadership and coordinate and facilitate activities to improve ICT education in the region.

  42. Launched with National Science Foundation Grant • Advanced Technological Education (ATE) Program • $3 Million over 4 Years • Hosted by City College of San Francisco • Funded 9/08

  43. What is ICT? An umbrella term, widely used in the rest of the world and the United Nations, to encompass all rapidly converging: computer, software, networking, telecommunications, Internet, programming and information systems technologies.

  44. Why is ICT Important? Directly and/or indirectly, in the information and knowledge economies of the 21st century, we all increasingly depend on information and communications technologies and the increased connectivity and productivity they enable.

  45. MPICT’s Mission MPICT’s mission is to coordinate, promote and improve the quality of ICT education, with an emphasis on 2-year colleges, in a region consisting of: Northern California, Northern Nevada, Southern Oregon, Hawaii and the Pacific Territories.

  46. MPICT’s Goals Develop partnerships among higher education institutionsto increase and improve the region’s ICT education capacity. Deepen and expand collaboration with industry to create an ICT workforce that fully meets the region’s economic needs. Identify, implement and disseminate ICT education best practices in the region, working towards a standardization of ICT competencies, skills and education approaches. Develop fully articulated ICT education pathways and work to implement it throughout the region. Expand and diversify the region’s ICT workforce. Enhance linkages to global ICT educators and employers.

  47. MPICT’s CCSF Team James Jones Executive Director & Co-PI (415) 867-6616 jjones@mpict.org Pierre Thiry Principal Investigator & CNIT Faculty (415) 239-3594 pthiry@mpict.org Tim Ryan ITSNetwork Manager & Co-PI (415) 452-5352 tryan@mpict.org Carmen Lamha CNIT Department Chair & Co-PI (415) 239-3396 clamha@mpict.org Constance Conner CS Department Chair & Co-PI (415) 239-3963 cconner@mpict.org 50 Phelan Avenue, CCSF Science Hall 107, Box S107, San Francisco, CA 94112 Tel: (415) 239-3600; Internet: www.mpict.org Email: info@mpict.org

  48. MPICT’s Regional Partners www.foothill.edu Rick Graziani graziani@foothill.edu High School Outreach & Recruitment www.ohlone.cc.ca.us Richard L. Grotegut rgrotegut@ohlone.edu Harmonization & High School Outreach www.santarosa.edu Mike McKeever mmckeever@santarosa.edu Collaborative Technologies www.foothill.edu Mike Murphy MurphyMike@foothill.edu Articulation & Transfer

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