Developing Champions in the Workplace In Partnership with Optimum and the Community of Practice

1. PARTNERS FOR DEVELOPMENT Developing Champions in the Workplace In Partnership with Optimum and the Community of Practice Adele Drohan Workforce Development Projects Officer Optimum Workforce Leadership

2. Champion Learning Programme Create your Champions in the following areas: End of Life Infection, Prevention & Control MCA & DoLS MCA & CDol Mental Health & Wellbeing Frailty Dementia Trusted Assessor Follow this link to find out how to book and when these sessions are being run:- https://www.nottinghamshire.gov.uk/owl/news-and-events/events

3. Programme outcomes • Frailty Workshop • “Taking a walk in their shoes” • Learning outcomes: • Define frailty • Recognise factors contributing to frailty • Understand how frailty effects service users and impacts on activities of daily living • Take part in a practical session using frailty simulation suits • General comments for Frailty sessions: • I think everyone should experience this to gain a better understanding of what frailty feels like • Experience of a lifetime • Exceptional – enables true empathy • I would recommend to others so that they get to know how it feels to be helpless physically and know how to help without bias

4. How will it work? Champion role • Role modelling and sharing best practice • Challenging current practice • Mentoring and supporting colleagues • Involvement in events and ongoing learning • Celebrating success

5. What we have delivered so far • 6 x End of Life Sessions • 4 x Infection, Prevention & Control (IPC) • 5 x Mental Capacity Act Training • 1 x Community Deprivation of Liberty • 3 x Deprivation of Liberty Safeguards • 5 x Mental Health & Wellbeing • 5 x Frailty – “Taking a walk in their shoes” • Over 300 filled places

6. What’s next • Mental Capacity Act – Part 2 • Mental Health & Wellbeing – Part 2 • Dementia • Ongoing End of Life group sessions • Use of closed FB groups for ongoing support • Ongoing sessions for all groups to support further learning

7. Workshop Feedback I found the session relevant, practical and informative. I liked that it was well put together – well done. I would recommend to others so that they get to know how it feels to be helpless physically and know how to help without bias Excellent, lots of useful information, well presented It is a great chance to share ideas and it is good that it is different – not just being spoken to A great session. Thank you! Very informative and lots of useful tips to put into practice

8. What’s next • As with all training, the change in practice occurs back in the workplace with encouragement, support and ongoing coaching

9. Good news story RoseLea is a younger adult service that has recently been awarded Outstanding by the CQC. The organisation have accessed the courses and sent various members of staff to the training and created champions within their organisation. During their recent visit the CQC inspector was interested in what the staff had learnt and were going to do as “champions” it has been mentioned in their report several times:-

10. Good news story Extract from CQC Report:- “The service had staff who were designated 'champions' for dignity, the Mental Capacity Act (MCA) 2005, end of-life care and infection control. These champions continue to play an essential role in developing best practice, sharing learning and acting as role models for other staff. Staff had training from healthcare professionals to understand about health conditions that people lived with. This meant there was an exceptionally strong team of staff who worked at the service” This shows the benefits and impact that taking the learning, adapting it to your care setting and allowing people the freedom to change practice can bring.