200 likes | 220 Views
TEAMS. Thomas N. Davidson, J.D. Groups v. Teams. 4 types of teams. Team effectiveness model. communication. small-group networks. Communication barriers. FILTERING – MANIPULATING THE INFORMATON.
E N D
TEAMS Thomas N. Davidson, J.D.
Communication barriers • FILTERING – MANIPULATING THE INFORMATON. • SELECTIVE PERCEPTION – PSYCHOLOGICALLY PROCESSING ONLY WHAT ONE WANTS TO HEAR OR SEE BASED ON NEEDS, EXPERIENCES, MOTIVATIONS, ET CET. • INFORMATION OVERLOAD – TOO MUCH INFORMATION THAT EXCEEDS ONE’S CAPACITY TO PROCESS. • EMOTIONS – HOW ONE FEELS AT THE TIME INFORMATION IS RECEIVED AFFECTS HOW IT IS INTERPRETED. • LANGAUGE – WORDS MEAN DIFFERENT THINGS TO DIFFERENT PEOPLE. • COMMUNICATION APPRESHENSION – ANXIETY ABOUT SPEAKING IN FRONT OF PEOPLE OR EVEN WRITING.
Power • FORMAL OR LEGITIMATE POWER– COMES FROM POSITION IN ORGANIZATION. • COERCIEVE POWER – ORDINARILY A BYPRODUCT OF FORMAL POWER. • REWARD POWER – SIMILAR TO COERCIEVE AS A BYPRODUCT OF FORMAL POWER. • EXPERT POWER – SKAs THAT ARE NEEDED; A FORM OF PERSONAL POWER. • REFERENT POWER – SIMILAR TO CHARISMATIC LEADER; PEOPLE WHO ADMIRE A PERSON MAY SUBMIT TO THAT PERSON BECAUSE THEY WANT TO BE LIKED BY THE PERSON.
Six steps to effective leadership • Clarifying your center. (looking inward) • Clarifying what’s possible. (looking outward) • Clarifying what others contribute. (underlying assumptions and ID the SKAs needed to reach your goals) • Supporting others so then can contribute. (empowering v. dumping; informing) • Measuring and celebrating progress.
Team member roles • Task Driver – results oriented group member who keeps all focused. • Process Facilitator – monitors the interpersonal dynamics of the group. • Creative visionary – risk taking; considering opposites, relying on uncertainty, & looking for multiple possibilities. • Practicality pusher – pragmatic about getting the job done.
Team leadership • Distributed Leadership – whomever has the right SKAs for the issue presented assumes the leadership role. • Coordination – mobilize and coordinate the efforts of the team. • Creative Support – buffer team members from bureaucratic processes. • Moral Foundation for Respect - truth telling; promise-keeping; fairness, & respect for the individual. • Participation – collaboration. • Measure Progress – help team during process; focus on the whole.