Teams

1. Teams Dale W. Bomberger D.ED. ACSW Community Services Group Dale Bomberger@comcast.net Cell Phone: 717-579-7962

2. TEAM • Not just working together • Must want to be on a team • Get right people

3. TEAM • Small energetic group of people, committed to a common purpose – collaboratively applying complimentary skills to achieve high quality performance goals

4. Work Team A work team is a group of employees who share common work responsibilities and who make a commitment to work together to achieve goals, solve work problems, and make improvements in the work place.

5. When to Use • Projects when responsibility of decision needs to be shared • When diverse opinions, knowledge and expertise need to be used • High degree of independence is wanted • Members willing to give up a bit of ego

6. Advantages • 1. More information • More approaches and points of view – opinions • More participation and commitment • Can learn from each other • More interaction and stimulation

7. Advantages • More creativity and innovation • Fun • Improved decisions • Empowers members • More confident in ability - Provides for synergy

8. Negatives • More chance for disagreement • Conflict • Need to tolerate differences • More dependence on others to do their part • More pressure toward conformity • More competition

9. Touchstones of Creating a Team • Choice • Common Purpose • Caring • Commitment

10. Touchstones of Working as a Team • I + you = We • Who are We? = Common Purpose • Who are You? = Caring • Who am I? = Choice • What are we going to do? = Commitment

11. Team Formation • More than just assigning tasks to people • Requires intentional thought and effective approach • #1. Set team purpose • #2. Identify Leadership • #3. Set purpose & mission • #4. Set ground rules for conflict, members roles, communication, procedures etc.

12. Team Formation • #5. Set goals – measurable, objectives, deadlines, etc. • #6. Assign tasks – check progress

13. Phases in Team Development Bruce Tuckman 1965 • Forming • Storming • Norming • Performing

14. Phases • Forming - Get to know one another How leader leads – What members are to do – learning to fit in – how to add value – Leaders should be dominant at this Phase At this stage need to direct team – set clear goals & objectives for team and team members

15. Phases • Storming – Push and shove against boundaries conflicts may arise - challenge authority – want own way – see how far they can go – clarify roles – This phase is where many teams fail. At this stage set policy and procedure – build trust and good relationships – Resolve conflicts – look at different styles, conflicts, personalities

16. Phases • Norming – resolve differences – appreciate others strengths and support • Respect authority and direction – learn to know each other and become one team – socialize together and form relationships – become committed • At this stage let members take responsibility – Leadership may change, whoever has the expertise takes over the leadership for that task.

17. Phases • Performing – achieving goal – little friction – work • together as team – leader can delegate and let team do • what they want and how they want – people who join and leave do not disrupt performance. Team runs on its own. In this stage most can be delegated to the team – Team may run itself and does not need much leadership

18. Team Review • Values • Goals • Roles • Procedures • Relationships

19. Effective Teamwork • 1. Everyone participates • 2. People listen to each other • 3. Team members have common goals • 4. Team goals are clear to all • 5. People enjoy working together

20. Effective Teamwork • 6. No one dominates or monopolizes • 7. Disagreements are openly discussed • 8. The team can deal with conflict or differences of opinion • 9. People feel free to say what is on their minds

21. Effective Teamwork • 10. Team members are cooperative and supportive • 11. Everyone respects each other’s point of view • 12. The team stays focused • 13. Decisions are made collectively • 14. Everyone assumes responsibilities

22. Effective Teamwork • 15. The team can get the job done and have a good time doing it.

23. Ineffective teamwork • 1. Lack of common direction • 2. Lack of commitment • 3. People do not communicate with each other • 4. Unequal participation • 5 Some people dominate

24. Ineffective Teamwork • 6. Conflicts cannot be solved • 7. Team members are defensive • 8. There are cliques and subgroups • 9. People do not respect each other • 10. There is no sense of accomplishment

25. Ineffective Teamwork • 11. People cannot rely on each other to follow through • 12. Decisions are not made as a group

26. Disruptive Group Behavior • 1. Putting others down • 2. Stubbornly disagreeing and opposing beyond reason • 3. Calling attention to self and holding teams attention • 4. Bring up and dwelling on unrelated issues

27. Disruptive Group Behavior • 5. Goofing –off • 6. Dominating • 7. Manipulating • 8. Withdrawing • 9. Being passive aggressive

28. Disruptive Group Behavior • 10. Nit-picking • 11. Gossiping • 12. Acting unprofessional