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TEAMS

TEAMS. Teams. Team Decision Making (Article by Zenger, et al.). “The middle manager’s task of collecting information from down below and passing it on upstairs is going to either be automated or vanished.” -Alvin Toffler.

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TEAMS

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  1. TEAMS Teams

  2. Team Decision Making(Article by Zenger, et al.) “The middle manager’s task of collecting information from down below and passing it on upstairs is going to either be automated or vanished.” -Alvin Toffler

  3. What do you need to know to be an excellent performer on a cross-functional team? How can managers make themselves a vital part of an organization? Recommendations: Develop self-motivated people - those who have learned to learn Work with people to generate ideas Builds self-managing teams Champion cross-functional efforts Learn as much of this as you can in your classes and experiences at Baylor Team Decision Making

  4. The Trouble with Teams(Article by Dumaine) • Virtual Teams • members talk by computer • members take turns as leader • Management Teams • managers from various functions like sales, production, and credit • Quality Circles • workers and supervisors meet periodically to discuss problems • dinosaur???

  5. The Trouble with Teams(Article by Dumaine) • Work Teams • workers do daily work • self-managed • Problem Solving Teams • knowledge workers gather to solve a specific problem, then disband

  6. The Trouble with Teams(Article by Dumaine) • Wrong team created for the job • Teams get launched in a vacuum • no training • no support • Teams are overused • Payment • Reengineering  esprit de corps?

  7. Conflicts Among Teams DIFFERENCES HOSTILITY COMBAT DISSENSION DISCORD DISAGREEMENT CLASH ANTAGONISM STRUGGLE

  8. Cracks in the Ivory Tower • Model for Conflict Management • who is involved? • what is the real conflict? • when did it happen? • where did it happen? • resolution attempts? • consequences of the conflict?

  9. Cracks in the Ivory Tower • Identification of Solutions • develop a positive attitude • establish ground rules • identify interests of the parties • develop alternatives • identify criteria for selection

  10. Cracks in the Ivory Tower • Implementation • develop a plan of action • who • what • when • how • why • determine how to handle conflict in the future

  11. Solving Conflicts in the Workplace • Conflict Resolution Suggestions • Listen - What do others really want • Keep emotions in neutral and actions in drive • Track the conflict to its source • Communicate continually and frankly • Get people together on small stuff first

  12. Leading Groups & Teams • Types of Teams • Causes are Symptoms of Unproductive Teams • Building Team Performance • Supervisors vs. Leaders • Team Leader Values • Team Leader Skills

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