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Learning 2020 The future of learning in the Civil Service

Learning 2020 aims to determine future common learning requirements in line with the learning strategy across departments and professions in the Civil Service. It aims to provide a cost-effective and efficient central enabling provision that supports the 70:20:10 model, CS learning design principles, and common formal learning needs. The program will deliver access to strong support infrastructure, a delivery model that meets the needs of Civil Servants in different locations, and improved evidence of learning impact.

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Learning 2020 The future of learning in the Civil Service

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  1. Learning 2020 The future of learning in the Civil Service September 2019

  2. Learning 2020 Nick Walker, Head of Civil Service Learning Delivery, Cabinet Office

  3. What is Learning 2020? To determine future common learning requirements in line with the learning strategy across departments and professions to ensure that we can commission a central enabling provision that supports the 70:20:10 model, the CS learning design principles, and that supports common formal learning needs across professions and departments in a cost effective and efficient way. Learning 2020 will: Secure a cost effective and compliant route to market establishing a clear commercial strategy for any future cross Civil Service learning provision from 2020 and beyond; Deliver access to strong support infrastructure for booking, inclusive of a service centre for bookings, key MI data, helpdesks, account management and payment mechanisms; Produce a delivery model that meets the needs of Civil Servants working across the UK in both Central and Devolved Administrations and those who are based in international locations, and which takes into account the Civil Service’s future direction and current context (e.g. Places for Growth, Leaving the EU, Workforce Projections); Make sure that all learning will meet accessibility standards; Implement a flexible model where we can create common learning with external partners, buy off-the-shelf, or ask for provider to deliver Crown IP; Increase ability to adapt learning to the rapidly changing environment, enable departments and professions to contextualise; and Improve evidence of learning impact.

  4. The Civil Service

  5. What did we learn from market engagement ? Model is commercially viable and has the potential to engage small to medium sized enterprises. The Civil Service must be involved in the governance of the learning to help transparency. Supply chain management is complex and “exclusivity rights” will not meet the Civil Service’s requirements. Suppliers would welcome the chance to network. Suppliers would welcome early notification of the commercial model and timeframes.

  6. Service Integration LOT 1 One service integrator across whole piece for better, more straight forward service delivery and customer experience. LOT 4 Learning Design and Delivery LOT 5 Subject Matter Expertise and Coaching Provision Cross-Civil Service Curriculum LOT 2 Commodity Learning The Lotting Model Delivery and continuous improvement through a range of providers of Crown IP core curriculum products for all Civil Servants, inclusive of: leadership and management, awareness level learning for professions, personal effectiveness, etc. Delivery of ‘off the shelf’ learning products, including qualifications or standardised learning, where the need for Civil Service customisation is minimal. Delivery of specialist learning partners to work on targeted learning interventions to meet specific or bespoke business requirements. Delivery of access to high quality coaching provision and a range of subject matter experts. OR OR LOT 3: Service Integrator, Cross-Civil Service Curriculum AND Commodity Learning LOT 6: Learning Design and Delivery AND Subject Matter Expertise and Coaching

  7. Requirement for partners/providers Ability to meet all Critical Success Factors in the business case from day 1, guaranteeing continuity of service; Demonstrable and validatable expertise in provision of the underlying service; Ability to take on full commercial risk transfer for service provision, including complaints; management, warranties and indemnities for performance; Demonstrate how they are bringing cutting edge technology, innovation and approaches to the needs set out; and Ability to work with parts of the Civil Service and other service providers to deliver a seamless service from the learners’ perspective.

  8. Exclusivity We are looking for a flexible and diverse range of provision to meet the changing requirements of the Civil Service. As such, exclusivity deals, especially ones that could be seen particularly to the detriment of SMEs who are a very important part of our delivery model, will not deliver the requirements of the Civil Service.

  9. Tender Process Follows the Public Contracts Regulations 2015 Light Touch Regime / Open procedure OJEU Contract Notice and Formal Tender issue eTendering via Crown Commercial Service (CCS) eSourcing system Communication channelled through CCS eSourcing system

  10. Invitation to Tender (ITT) Overview

  11. Lotting bidding rules Bidding Approach To maximise competition and opportunity for SMEs, bidders will be invited to bid for 1 or more or all lots, there will be no restrictions. They can submit a bid as a single legal entity for all or any of the lots. Alternatively, they can participate in the submission of multi-lot bids through taking one or both of the following options: Work with other legal entities to form a consortium. Bid with named Key Subcontractors to deliver parts of the requirements. This applies whether they are bidding as a single legal entity or as a consortium. Bidding Rules To establish the lowest overall cost to provide the deliverables for Her Majesty’s Government, we will determine the winning bidder to be awarded a contract for Lot 1 or Lot 3 in the first instance. If the winning bidder has submitted bids for the other lots then these will be removed from the competition with the exception of the winning Lot 1 bidder submission for Lot 5, which will be evaluated. After recognising the above and in the event bidders submit more than 2 winning bids then they will be requested to state their order of preference for award as part of the bidding process. A quality score threshold will be set and bidders that do not meet this will be removed from the competition. If two or more bidders have the same final scores (quality + price) the bidder with the highest quality score will be ranked 1st.

  12. Additional Information Other information relating to the L2020 procurement can be found at the following website link: https://www.crowncommercial.gov.uk/agreements/RM6145 This presentation will be uploaded to the same page. eSourcing tool: guidance for suppliers https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers How to become a Crown Commercial Service supplier https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier

  13. Timelines and next steps The timelines are subject to ministerial review and sign-off and we are looking for the Framework Agreement to be awarded in early 2020. After today, we will be publishing our responses to any questions raised on the CCS site: https://www.crowncommercial.gov.uk/agreements/RM6145

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