G.K.Bharad Institute Of Engineering

1. G.K.Bharad Institute Of Engineering

2. SUBJECT :- Commu1nication skill Listening skill • Prepared by :- NAKUM ANIL R. Roll no :- 24 Guided by :- Rahul sir

3. Listening :- • What is listening ? • Different reason for listen • Barriers to effective listening • Comparison between listening & hearing • Traits of a good listener • Effective listening Tips

4. What is listening ? …… • “ we have to ears and only one tongue in order that we hear more and speak less” • *Diogenes • “ Effective listeners remember that words have no meaning people have meaning” • *larry barker • “ listening looks easy , but it’s not a simple every head is a world” • *Proverb

5. Different reason for listen ……… Just for Pleasure :- Music , Birds sinnging , etc…… For Information :- The news or weather forecast on the TV. or the radio , announcements at a station or airport. To understand :- When some one is explaining what is happening , what we have to do. , what some one fills. To take part in conversation :- Exchange news with family and friends.

6. Barriers to effective listening ……… • There are some barriers which hinder the process of effective listening barriers are given bellows… Psychological barriers Emotional barriers Linguistic barriers Soicocultural barriers Psysio logical barriers

7. Psychological barrier :- • As listening is a purposeful activity, any psychological disturbance can hinder the process of listening because of leads to lack of interest and concentration. • Feeling of anger, sadness, anxiety, or fear can hinder the process of listening.

8. Emotional barriers :- • Beliefs & Attitudes :- Your strong opinion’s on different issues like religion, politics, or business may prevent you from agreeing with the speaker. • sad memories :- loss of dear one or any incident of similar kind may prevent you from listening. • Anxiety :- The state of health may keep you disturbed at work place and it creates anxiety.

9. Linguistic barriers :- • When the listener doesn’t understand the meanings of the words used by the speaker, there is a linguistic barrier. • Improper decoding of the message may lead to confusion and misunderstanding.

10. Soicocultural barriers :- • In oral communication, listener gives the meaning to the message as per is own understanding. • The interpretation of message can create misunderstanding.

11. Psysio logical barriers :- • Hearing impairments :- It is physical disability and requires medical attention. • Hunger :- Hunger can reduce listening span. • Tiredness :- Over work and exhaustion can prevent a listening from pain attention. • Pain :- Physical or emotional pain can block listening.

12. Comparison between listening & hearing ….. Listening Hearing

13. Traits of a good listener ……… • If something is really wonderful in this world it is listening. • When we listening to somebody, we should listen with care with help of the following points one can become a good listeners.

14. Attitude :- • most people enjoy talking about them self. Some are lonely & some want to share their feeling. • Body language :- • most of our communication is paralinguistic. • for ex. It is not what we say that counts but how we say it, the tone we say use and what our body language says. • Paralinguistic :- • if you wish to clarify a point you can simply paraphrase what the speaker has said and asked from the speaker whether you have heard it accurately or not. • you can use the following lines: • “so you mean so that” • “do you mean that”

15. Ask question to clarify Avoid distraction Concentrate and be open minded Be unbiased to the speaker Get the main points Be mentally prepared to listen Don’t argue mentally Put full stop to your anger Evaluate the speech not the speaker Stop talking Effective listening Tips ……..