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Leadership and Emotional Resilience. Emotional Awareness. Perseverance. Internal Locus Of Control. Optimism. Support. Humor. Perspective. Risks and Practices of Resiliency for Leaders. risks. Top leaders stop learning Blame the budget Ignore critical indicators Too many initiatives
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risks • Top leaders stop learning • Blame the budget • Ignore critical indicators • Too many initiatives • Success goes uncelebrated
practices • Personal renewal • Watch their words • Stay optimistic • Deal with setbacks • Cultivate networks • See patterns
Leading with resilience in the face of the unexpected • Assumptions • Intelligent Reaction • Improvisation
Examples of Leading with Resiliency in the Face of the Unexpected • Miracle Workers • First Ladies of the United States • Tom Burnett
Leading with positive emotions Positive Emotions… • Cancel • Fuel • Broaden • Build • Trigger • Move • Create
Questions to bring out Resilience • Help someone learn from loss • Encourage action • Bring out their vision • Progress has hit a plateau
Perspective – Perseverance Resilient people are able to learn from their mistakes (rather than deny them), see obstacles as challenges, and allow adversity to make them stronger. They can also find meaning in life’s challenges rather than seeing themselves as victims. Regardless of setbacks and defeats we trust in our resilience and don’t give up.
3 P’s of Explanatory Style • Permanence • Events are temporary versus permanent • Time is based on always or never • Pervasiveness • Specific versus universal • Events lead to everything or specifics • Personalization • Internal versus external • Blame ourselves or circumstances
Rational Problem Solving • Activating Event • Belief or Expectation • Consequence or Emotional Response • Dispute • Effect Knowing your ABCs and other positive mental handrails.
Techniques to Change Habitual Beliefs • Distraction • Direct your attention elsewhere • Plan a time to think about it • Write it down and think about it later • Disputation • Argue against the belief
Learning to Dispute Oneself • Evidence • What’s the evidence for this belief? • Alternatives • Less destructive way to view a situation • Implications • What are the implications of this belief? • Usefulness • Is this belief useful?
Support While we tend to be strong individuals, we know the value of social support and are able to surround ourselves with supportive friends and family. What do I need from my teammates to support my resilience day to day? What do the leaders of our company need?
Sense of Mission What are we doing this for? Film- Everest
Listen to George “Happiness and moral duty are inseparably connected”
Marcia Kent, BizPsych Patrick Hiester, BizPsych www.BizPsych.com