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Discover the impact of work-based learning at the Museum of East Anglian Life through Social Return on Investment (SROI) analysis. Engage in rigorous impact assessment to understand the changes in participants, families, community, and stakeholders. Explore the transformative journey of individuals towards employment, confidence, and happiness. Learn how SROI calculations help in verifying, reporting, and improving investment outcomes. Uncover hidden values and wider influences on welfare savings and community efficiency. Evaluate the long-lasting impact of cultural heritage investment on disadvantaged individuals.
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Investing in culture and communities The social return on investing in work-based learning at the Museum of East Anglian Life
Why SROI? “SROI is a complex and revealing methodology which avoids the imprecision of qualitative and blandness of quantitative evaluation” Tony Butler
SROI analysisSROI engages people in rigorous analysis of impact and knock on effects Our stakeholdersThe scope and the people affected by our project The story of changeWhat we invest, what we do and changes that result The evidenceHow we know things have changed and the results Our impactValuing results and taking off what we can’t take credit for Our social return on investmentCalculations Verifying, reporting and improvingUsing what we’ve learnt
Work- based learning 8 week course for around 50 people a year who are long term unemployed
Our WBL programme has significant effect on: • Participants • Their families in the widest sense • The state and community • Museum staff and volunteers Our scopeThe scope and the people affected by our project
We invest £31K of funding plus £3K of volunteering But further investment of cultural heritage is critical too Participants and families invest a great deal of emotional energy The story of changeWhat we invest, what we do and the changes that result “where else could you work on a steam engine and build a kiln?” partner agency
The story of changeWhat we invest, what we do and the changes that result
Participants saw improvements in: • Progression towards work • Confidence and hope for the future • Relationships • Happiness... The story of changeWhat we invest, what we do and the changes that result “we see the difference in the person - much more work ready, bags more confidence, have made friends” partner agency
But we have wider influence too: • Families see improvements in family relationships • The state and community see • savings in welfare payments • More effective and efficient local delivery • Museum staff and volunteers improve their understanding of disadvantaged people The story of changeWhat we invest, what we do and the changes that result
Key question: The story of change How to value and encourage happiness and emotional investment
We used the four stages of learning model The evidenceHow we know things have changed and the results we see
Amjed’s experience The evidenceHow we know things have changed and the results we see
Participants’ progress is not linear but has significant steps • When participants begin to care, they initially take up more services and support • The most significant part of progressing towards employment is getting a job The evidenceHow we know things have changed and the results we see
Key service need: The evidence Approaches to progression delivered jointly with partners
37 progressed. As you would expect from work-based learning: • 90% progressed towards work – average of 38% • 70% had more confidence and hope for the future – average 35% • 50% improved their relationships – average 30% Say, one and a half steps of four The evidenceHow we know things have changed and the results we see
Other results showed: • 5 out of 7 families see improvements with a 50% ‘score’ • The state and community see significant welfare savings, even taking into account the above • Creating more efficient and effective local service delivery offers tremendous scope • Museum staff and volunteers see improvements, but limited The evidenceHow we know things have changed and the results we see
We researched what would have happened anyway (deadweight) We asked participants how much was down to MEAL (attribution) We used this evidence to attribute our impact Our impactTaking off what we can’t take credit for and valuing results “finding placements has been hard – too academic. The service at MEAL is so unique, it serves our clients well” partner agency
We estimate that almost all our outcomes are ‘new’ with almost no displacement effect Progression towards work however does see some displacement. Our impactTaking off a proportion if we just transferred the problem
We valued our participants’ outcomes using these financial proxies • Value of work over benefit • Value of counselling and work placement • Value of a social life and family therapy Our impactValuing results
We valued our wider outcomes using these financial proxies • Family relationships with family therapy plus the cost of bringing up a child • State and community through welfare payments and the value/cost of local networking • Museum and volunteer learning through diversity awareness training Our impactValuing results
Welfare savings Our impactValuing results
Key opportunity: Our impact Hidden value of family outcomes
Whilst the outcomes we achieved are long-lasting we expect other factors to soon take over from MEAL’s influence: We consciously avoid dependency Our impactHow long our impact lasts
Our true investment is £53K including museum costs Our first year of value is £180K with more value in subsequent years For every £1 invested we gain over £4 of social value Our SROICalculating our return
What we’ve learnt about SROI • Face to face feedback is invaluable • Work it through, but don’t over-work it • An independent partner ensures rigour and persistence Verifying, reporting and improvingUsing what we’ve learnt
What we’ve learnt about WBL • Key question: How to value and encourage happiness and emotional investment • Key need: Joint local approaches to progression • Key opportunity: Hidden value of family outcomes • Key investment: In cultural heritage Verifying, reporting and improvingUsing what we’ve learnt