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LEWIN’S THREE STEP MODEL OF MANAGING ORGANIZATIONAL CHANGE. CONTENTS. INTRODUCTION LEWIN’S MODEL THREE STAGE PROCESS IN GENERAL THREE STAGE PROCESS IN ORGANIZATION EXAMPLE OF CONTINENTAL AIRLINES CONCLUSION. INTRODUCTION.
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LEWIN’S THREE STEP MODEL OF MANAGING ORGANIZATIONAL CHANGE
CONTENTS • INTRODUCTION • LEWIN’S MODEL • THREE STAGE PROCESS IN GENERAL • THREE STAGE PROCESS IN ORGANIZATION • EXAMPLE OF CONTINENTAL AIRLINES • CONCLUSION
INTRODUCTION • Change is a common thread that runs through all businesses regardless of size, industry and age. • Organizations that handle change well thrive, whilst those that do not may struggle to survive. • The concept of "change management" is a familiar one in most businesses today.
LEWIN’S MODEL • One of the cornerstone models for understanding organizational change was developed by Kurt Lewin back in the 1950s, and still holds true today. • An early model of change developed by Lewin is known as Unfreeze – Change – Refreeze, refers to the three-stage process of change.
THE THREE STAGE PROCESS IN GENERAL • 1st stage: Unfreezing • 2nd stage: Change • 3rd stage : Freezing
UNFREEZE • To accept the change which is necessary. • Preparing the organization for changes to take place. • To re-examine its core motivation of people within the organization.
CHANGE • To resolve the uncertainty and look forward to do things in a new direction. • Time and communication are the two keys to success for the changes to occur. • The change curve focuses on the specific issues of personal transitions in a changing environment.
REFREEZE • When changes are being implemented and when the people are getting used to the new changes the organization is ready to freeze. • To be keen on incorporating the changes in the everyday business. • To celebrate the success of change.
EXAMPLE • “Go Forward Airline”(Continental Airlines)
CONCLUSION • Kurt Lewin's three step model assumes that organizations tend to revert to there former ways of doing things unless the changes are reinforced. • This model requires a process be in place that supports and maintains the changes which includes employee performance appraisal systems and reward systems to influence those to adhere to the firm's new values.