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3rd Party Update To RMS

3rd Party Update To RMS. Bob Frazier Senior Director of Electric Technology CenterPoint Energy (representing SMT JDOA). November 20, 2013. SMT Development Status. SMT 3 rd Party Design (AMIT / SMT DO) Completed SMT 3 rd Party Security Review Completed SMT Customer Experience

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3rd Party Update To RMS

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  1. 3rd Party UpdateToRMS BobFrazier Senior Director of Electric Technology CenterPoint Energy (representing SMT JDOA) November 20, 2013

  2. SMT Development Status • SMT 3rd Party Design (AMIT / SMT DO) • Completed • SMT 3rd Party Security Review • Completed • SMT Customer Experience • Completed • 3rd Party Solution Delivery • Development in progress – Delivery NLT 4thQtr 2014 • CR 2013017 - Bulk Historical Information Review • Design 100, Development 90%, Testing Started

  3. 3rd Party Project Agenda • Smart Meter History & JDOA • 3rd Party Project Status • Project Schedule • SMT 3rd Party Security Review • SMT Customer Experience • Site Evaluation • Navigation Analysis • Schedule • Interface Design Specifications • Testing Opportunities

  4. SMT 3rd PartySecurity Review • Reviewed by Two Independent Security Firms: • One Firm Focused on Industry Alignment & Standards • One Firm Focused on Social Aspects & Non-Industry Standards

  5. SMT Customer Focus & Experience Review • Smart Meter Texas – Site Evaluation • Home Page Organization (Text Heaviness) • Authenticated Landing Page (Text Heaviness) • Navigation • Ease of Use • Organization • Smart Meter Texas – Navigation Analysis • Registration Process • Navigation • Agreement Presentment • Content

  6. Project Schedule 2014 2013 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter 3rd Party Design AMIT / SMT DO 3rd Party Security Independent Review SMT Design Assessment Security Validation Security Validation 3rd Party Customer Experience Review Additional Solution Requirements 3rd Party Customer Experience Changes 3rd Party Development 3rd Party Technical Integration Sessions 3rd Party Testing 3rd Party Implementation

  7. CR 2013017 More customer programs and better forecasting • Recommended by AMWG • Approved by RMS as high priority • Monthly usage available via 867-02 • SMT provided ad-hoc 12 months daily usage • Delivery of 12 months of detailed interval historical usage upon request. • Historical Information upon gaining a customer (Switches and Move-ins). Delivery of Bulk Historical Information for Existing Customers

  8. AMWG / RMS Change Requests (1)

  9. AMWG / RMS Change Requests (2)

  10. Future SMT DO Webinars • Future SMT DO Webinars • 3rd Party Status Updates & Content • 3rd Party Customer Privacy (NAESB, Seal of Compliance) • 3rd Party Ratings • 3rd Party Preparations, Management, Marketing • AMWG / RMS Change Requests • SMT Documentation • Monthly – Third Week of Each Month

  11. SMT Customer Site Change IllustrationsInitial Customer Home Page

  12. Overview Residential Business Updated Customer Home Page About Us | Contact Us | FAQs | Security | English | Español News Message Center Smart Meter Texas, Residential, & Business Imagery Illustrating Customer Functions

  13. Initial Customer Navigation

  14. Updated Customer Navigation

  15. Initial Customer Authenticated Landing Page

  16. Updated Customer Authenticated Landing Page

  17. Initial Email Concept

  18. Updated Email Concept Smart Meter Texas Service Invitation Third-Party Info Action on Agreement

  19. 3rd Party Timeline(1 of 2)

  20. 3rd Party Timeline (2 of 2)

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