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Working Together to Achieve Successful Incident Management Outcomes. Wellington Transport Operations Centre & Wellington Road Policing. Ken Samson – Manager WTOC Des O’Sullivan – Network Liaison Manager Snr Sgt Richard Hocken – Road Policing Manager Wellington.
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Working Together to Achieve Successful Incident Management Outcomes Wellington Transport Operations Centre & Wellington Road Policing • Ken Samson – Manager WTOC • Des O’Sullivan – Network Liaison Manager • Snr Sgt Richard Hocken – Road Policing Manager Wellington
Incident Management Our WTOC Relationship with Wellington Road Policing
Incident Management WTOC Relationship with Others
Incident Management Delivering Outcomes– Four Principles Monitor • What is happening on the Network? • What will or has caused an incident? Typical Cycle of IM Activity Optimise Manage • Minimise harm • Co-ordinate a response • Managing traffic beyond site • Prioritise traffic by type • When are they told? • Who needs to be told? • When are they told? • How are they told? Inform
Incident Management Systems and Tools Before During After • MoU’s , SoP’s, SLA’s • CIMs Process • NZTA Operating Systems • Partners Operating Systems • Police Radios • WREMO Radios • Contractor Radios • Partners Channels • Social Media Channels • Debriefing Sessions • Hot and Standard Debrief and Lessons Learnt Reviews • Dissemination of Information
Crash – SH1 - Paekakariki • Cctv coverage of the crash
Incident Management In Practice – Paekakariki Fatal
Incident Management Opportunities • Inter Agency Incident Management Operating Systems • WTOC as an Incident Management Command and Control Centre