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CSI Mobile Strategy 2013 Bringing the Bank to the Customer Bob Ezell. Mobile - Preferred Channel. CSI’s Triple Play. CSI’s Triple Play. Three Waves of Mobile Commerce. Mobile Banking and Integrated Cross Channel Self Service Mobile Payments, both Cross Channel and at the Point of Sale
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CSI Mobile Strategy 2013 Bringing the Bank to the Customer Bob Ezell
CSI’s Triple Play CSI’s Triple Play
Three Waves of Mobile Commerce Mobile Banking and Integrated Cross Channel Self Service Mobile Payments, both Cross Channel and at the Point of Sale Opt-In, User Defined Mobile Self Marketing
Centier Mobile App Launch 4,000 App Store Downloads in 4 weeks
Debit Card Control Panel Card On/Off White List Card Alerts
Mobile Payment Vendor Evaluation Works with Existing Payment Tenders Pay in store, online, at the table, pay a bill Cloud based solution built into Mobile App Works with today’s Smart Phones and P.O.S. Terminals
3rd Party Mobile Wallets Consumers will dictate which mobile wallet they prefer/demand and what interactions they will allow CSI must/will be prepared to support other wallets or payments as the market evolves
Next Generation of ATMs No Envelopes for Cash & Checks (August) Image of Check Deposits & Integration to our Document Services Division (August)
Merchant Funded Rewards • Opportunity to conduct directed marketing of rewards, and offers before, during, and after a payment. • Increase spend • Increase revenue to Bank • Increase debit card usage • Increase revenue to CSI and Bank • Customer engagement • Sell access to bank approved 3rd parties • Increase revenue to CSI and Bank