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Directory services in Nextra - experiences and future plans Kari Marvik, Nextra AS 11.05.00

Directory services in Nextra - experiences and future plans Kari Marvik, Nextra AS 11.05.00. AGENDA. 1. Directory applications within Nextra. 2. Directories as a compliment to E-mail services. 3. Directory as infrastructure and basis for service production.

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Directory services in Nextra - experiences and future plans Kari Marvik, Nextra AS 11.05.00

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  1. Directory services in Nextra - experiences and future plans Kari Marvik, Nextra AS 11.05.00

  2. AGENDA 1. Directory applications within Nextra 2. Directories as a compliment to E-mail services 3. Directory as infrastructure and basis for service production 4. Directory solution – special development for British Telecom Worldwide

  3. Directory applications within Nextra • OUTSOURCING CONSEPT – compliment to E-mail services • - Corporate White Pages Directory - Directory as basic infrastructure for service production - Private address book • PUBLIC AVAILABLE DIRECTORIES • - ”Nextra Katalog” - Public Directory for E-mail addresses – consumer market • - Directory for Certificates (TTP/PKI) – secure E-mail and web access • SYNCHRONIZATION • - Directory synchronization across geographical dispersed locations and across different directories • DIRECTORY AS INFRASTRUCTURE

  4. Corporate White Pages and Private Address Book Customer locations Nextra locations Office PC HTTP or LDAP HTTP Web Server LDAP Internet CWP (X500/LDAP) LDAP HTTP or LDAP Laptop or foreign PC Travel

  5. Corporate White Pages and Private Address Book • Access to reading information • Via standard LDAP clients (Netscape and MS Outlook) • Via a customized Web interface • Update and administration • Via a customized Web interface • Flat file upload via Email/FTP/other …. • Information and attributes available • Name, Email addresses, Phone numbers, Postal Addresses, Department, URL, Photo ….and much more … • Automatic lookup of Email addresses • Email clients can be configured to automatically lookup addresses in the directory when starting to type name i ”TO” fields of new messages

  6. Corporate White Pages

  7. Corporate White Pages

  8. Directory as infrastructure - future • Directory asINFRASTRUCTURE and the basis for operating, managing and providing different services to customers: • Directory enabled applications • Directory enabled routing • Directory enables networks • Single Sign On • E-commerce solutions • Intranet solutions • Virus scan and Filtering • OSS (service provisioning, customer record, billing data, …)

  9. Directory as infrastructure - future Portal Billing Master Directory Messaging CRM Intranet OSS Statistics Ticketing E-commerce ???

  10. BT Worldwide directory solution 120.000 users and addresses synchronized across 15 locations Worldwide ! • Mail switching (X400) and directory synchronization between 15 locations Worldwide • MS Exchange and Lotus Notes mail systems and proprietary directories (with LDAP support) • X500/LDAP directory in Bergen used as central hub • MDDM application from Maxware used for synchronization and manipulation of data, in addition to proprietary replication functionality in MS Exchange/Lotus Notes

  11. MSX MSX MSX BT Worldwide directory solution Notes LDAP NotesBergen MSX Bergen MSX Bergen MSX Mail*Hub Bergen LDAP X.500/ CWP LDAP MDDM Customer facilities Nextra, Bergen facilities

  12. BT Worldwide Community

  13. Information synchronized • Approximately 25 different attributes being synchronized: • Surname, GivenName, Initials • 4 different E mail addresses • Organization name, Department • Phone Number, Fax Number, Mobile Number, Pager Number • Postal Address, Postal Code, City, Country • Secretary, Manager • …………

  14. Experiences Challenges • Main problem is to keep the directory up to date • Daily synchronizations necessary • Or instant updates • Large updates can take a long time to process • Differences in poulation policies However - very positive feedback from the users!

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