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F ostering L earning, A chievement, and G raduation S uccess

L. F. A. G. S. F ostering L earning, A chievement, and G raduation S uccess. Why ?. Needed a system to support campuses, schools, departments and other academic units throughout IU in igniting student retention and success Task force assembled in Oct. 2010

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F ostering L earning, A chievement, and G raduation S uccess

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  1. L F A G S Fostering Learning, Achievement, and Graduation Success

  2. Why ? Needed a system to support campuses, schools, departments and other academic units throughout IU in igniting student retention and success • Task force assembled in Oct. 2010 • Reviewed 4 vended products to see “what’s out there” • Assembled information into “Big Picture” • Decided to build in-house …..which will take time • Rosters to collect classroom performance data • Learning Management System full of data to mine • Admissions data in our SIS • Reporting capability (both operational & Business Intelligence • Advising Notes system already on list for enhancement

  3. The Big Picture! Pre & Post Admission 360◦ view Student Survey More 4 year graduates? Class Performance Roster Admission Data, Classroom Activity, Student Self-Assessment What interventions were most effective? Assessment / Effects on Retention Learning Management System Support Centers Student Notification, Scheduling, Action, Interaction Business Intelligence Reporting Schools Operational Advisors Registrar

  4. Then…what happened? • Project “stalled” in light of other priorities • Presidential mandate • Available for faculty input by August 2011!! • “Quick’ deliverable ...then Four Phase project!

  5. Why FLAGS? • Planning: • IU-FLAGS Advisory/Steering Group • Roster Team • Reporting Team • Advising Records Team • Analysis and Assessment Team

  6. Phase I – Feb thru July 2011 • Student Performance Roster • Customize SIS roster to collect student classroom data • Uses a tool faculty already know • Operational Reporting • High level overview of FLAGS data • Mechanism to capture Requested Actions • Operational reporting • Attendance • Performance Concerns • Suggested Actions

  7. Phase I (cont.) • Student Survey “Draft” • Study options for student survey content and delivery • Advising Records System • Begin draft of initial specifications

  8. Phase II – August 2011-June 2012 • Student Performance Roster • Additional modifications as requested • More recommended student actions • Remove default values • Separating “Attendance” from “Flags” • Institution-specific recommended actions • Student Survey • More discussion brings concern • Operational Reporting • Additional mods based on changes to roster

  9. Phase II – August 2011-June 2012 • Advising Records • Continued development • Reviewed Advising dashboard at Minnesota • Assessment • Identify and model data for pre- and post- admission risk assessment, develop reporting • Mine, model and report data from LMS (Oncourse) • Develop FLAGS dashboard integrating layers of data

  10. Phase III – Now thru December • Student Performance Roster • Separate “attendance” from other indicators • DASHBOARD in the Learning Management System • Operational Reporting • Additional mods based on changes to roster • Advising Records System • Pilot Deployment

  11. Phase IV – Through December 2012 • Assessment • Business Intelligence and Reporting • Identify and model data for pre- and post- admission risk assessment, develop reports • Mine, model and report data from LMS (Oncourse) • Develop FLAGS dashboard integrating layers of data

  12. Future Development • Student Performance Roster • New enhancements to SIS priority list • Operational Reporting • Required maintenance mode • Advising Records System • Full Deployment…..or additional phase to completion • Assessment • Complete full dashboard/Business Intelligence

  13. Student Performance Roster • Front-end data gathering tool

  14. Student Performance Roster Attendance Recommended Actions Trends FLAGS

  15. Student Performance Roster FLAGS Recommended Actions

  16. Operational Reporting • Roster feedback to data warehouse • Visual summary and detail data • Utilize “new” tool – BIRT (Business Intelligence Reporting Tool) • Users able to export data as needed • Identify students that are currently at risk in a course or courses • Intervene to encourage students to take the “recommended actions”

  17. Operational Reporting • Summary Dashboard Issues

  18. Operational Reporting Actions Trends FLAGS Attendance Issues Clickable link to the Student Detail Rpt.

  19. Operational Reporting IrregularAttendance

  20. Operational Reporting BI Campus Dashboard

  21. Operational Reporting Poor Quiz & Test Scores BI Campus Dashboard

  22. Operational Reporting • Advisors – for just their students: Issues Clickable link to the Student Detail Rpt. Clickable link to the Student Schedule

  23. Operational Reporting • Drill down to student with FLAGS: FLAGS LMSdata FLAGS

  24. Operational Reporting • Academic Support View RecommendedAction

  25. What have we done so far? • Attendance: • Over 1000 e-mail notifications to IUPUI students • Recommended Actions/Interventions • IUPUI Bepko Learning Center • 1,237 students • IUPUI Math Assistance Center • 1,731 students

  26. What have we done so far? • Recommended Actions/Interventions • IU East – Retention Office • 695 students • IU Kokomo – Registrar & Advisor • 792 students Getting into the “swing” of things!

  27. Where are we going now? • Learning Management System • What data can be used? Sorting through the data. • Integration to FLAGS • Faculty • Students • Advising Records System • Getting more involved in this part of project • Fully functional system with dashboard approach • Advisors and other “In-the-know” at all times!

  28. Where are we going now? • University Assessment and Refinement • Pulling data from: Rosters, LMS, Advising Records System, Admissions, etc. • Analysis • Dashboard Display

  29. Involve the right faculty groups from the beginning (don’t assume) • Our timeline made this difficult • Not doing it has caused some bad “PR” on initial rollout and inefficiencies • Could have driven immediate demand to our LMS Lessons Learned

  30. Lessons Learned (cont.) • Be Involved from the starting line!!! • Registrar representatives from various campuses on various committees • Communication • “There can never be too much communication” • IUPUI vs IU-Bloomington • Owner on Campus should be the sender • Develop a thorough Project Plan • Document decisions made along the way and rationale

  31. It is really, really hard to make it easy….. Ask Dilbert!

  32. From Passive… To Active…. When it comes to our role in Student Success……

  33. Who are we? Mary Beth Myers – mbmyers@iupui.edu Linda Hadley – lhadleyk@iupui.edu

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