ROAD ACCIDENT FUND COMPULSORY BRIEFING SESSION ICT SECURITY SERVICES RAF /2013/00043

1. ROAD ACCIDENT FUNDCOMPULSORY BRIEFING SESSION ICT SECURITY SERVICESRAF /2013/00043 Date: 6 December 2013 Time: 10h00

2. AGENDA • Welcome and Introductions • Background • Purpose of the Bid • Evaluation Criteria • Pricing • Functional Criteria and points • Mandatory Criteria • Mandatory Documents • SLA • Submission of Bids • Contact details • Questions and Answers

3. WELCOME • The Road Accident Fund (RAF) welcome all interested bidders to the Compulsory briefing session for the invitation to bid for ICT Security Services • The RAF team: • Dinesh Govender RAF - ICT • Caston Dutuma RAF - Procurement • Lee Zietsman RAF – Procurement • Sipho Ndlovu RAF - Procurement

4. Background • The RAF ICT needs to improve security management across all security aspects to manage risks and external threats. • To remain actively vigilant of external activities the RAF ICT must maintain a 24/7 365 monitoring service to reduce the risk. • The RAF has identified the need to implement an information awareness programme for all RAF employees to achieve information security integrity and responsibility

5. Purpose To achieve success in respect of the RAF ICT GRS objectives, the RAF ICT requires the services of a highly experienced service provider to offer a fully integrated holistic “one-stop” security management solution. The bid comprises of three aspects of security concerns, governed by the RAF ICT: Vulnerability Management The bidder is expected to automate the process, provide network discovery and mapping, assessment reporting, remediation tracking and document compliance with internal security policies as well as external regulations. The bidder must adhere to ISO27001 regulations and ICT Best practices. Information Security Awareness The objective of the awareness programme is to focus on the attention of employees on maintaining the confidentiality, integrity, and availability of information assets as well as their role and responsibility in achieving information security. External Security Monitoring The RAF ICT will require the services of a certified Cisco service provider – minimum Cisco Silver partnership. The services should include monitoring and predefined direct responses to external threats . Gauteng Gauteng Regional PROJECT MANAGEMENT

6. Evaluation Criteria • The Bid evaluation will be based on the following: • Mandatory Requirements • Evaluation: Technical / Functionality – 90 points • Evaluation: Presentation – 10 points • The bidders who score more than 65 points out of the 90 points before presentations will be shortlisted for presentations and those that score below, will be disqualified. • Presentations will be scheduled with the individual qualified bidders before final evaluation. Presentations will take place on the date scheduled by the Bid Evaluation Committee at the RAF premises in Eco Glades. Bidders will be given Three (3) days to prepare presentation. • Price and BEE Evaluations (90/10 points)

7. Provide proof of ability to provide the services by submitting references in respect of each of the category of services required by the RAF – Client Reference sheet • Capability of delivering an end to end solution in respect of all three security aspects relating to: External Security Monitoring, Vulnerability Management and Information Security Awareness - This can be done as a single service provider, consortium or Joint Venture • Company Certification and Accreditation with reference to the services requested for following requirements: • External Security Monitoring – Cisco Accredited Partner • Vulnerability Management – Industry Standard Vulnerability Management accreditation for services and tools. • Dedicated Project Manager to manage the contract for the period of two years, conduct monthly meetings, or as and when required and provide progress reports to the RAF ICT management. Bid Mandatory Requirements

8. Functionality Criteria

9. Functionality Criteria All Bidders who score LESS than 65 points on overall functionality including presentations shall not be considered for further evaluation on Price and BBBEE

10. Pricing Schedule

11. Pricing Schedule

12. Mandatory Documents • Original and valid SARS Tax Clearance Certificate – No copies accepted • Certified copy of VAT registration certificate, if applicable • Annual Financial Statements with signed audit report • Original certified copies of your CIPRO/CIPC company registration documents listing all members with percentage members interest, in case of a close corporation • Original certificate of good standing or proof of application issued by the Compensation Fund (COID) or a licensed compensation insurer • B-BBEE certificate by an accredited verification agency (South African bidders only) • Confirmation of vendor registration with the RAF, if already registered • Schematic representation of bidder structure, indicating holding company, shareholders, members, affiliates, franchisees, etc, as applicable • Shareholding / membership breakdown per race, gender and percentage shareholding with shareholders of the bidding company who are not individuals • Declaration of interest • If the bidder is a joint venture, consortium or other unincorporated grouping of two or more persons / entities, a copy of the joint venture agreement between the members • Completed price schedule with detailed breakdown • Completed Bidder's Particulars • Bid Conditions • Signed Instructions to Bidders and any other additional bid requirements, such as proof of certification, etc.

13. SLA Bidders will need to comply to the following SLA terms and Conditions: • Each page of the SLA is to be initialled and signed copies of the SLA must be submitted in duplicate • Subject to the Conditions of Contract, the Contract shall endure for a period of 2 (two) years from the Implementation Date. • Penalties shall be calculated based on the period by which a specific Key Milestone is missed

14. SLA • The Service Provider shall provide the Fund with a Performance Guarantee in the form and substance acceptable to the Fund and issued by the Service Provider’s bank, to the value of R500 000.00 (Five Hundred Thousand Rand) and which shall form part of the performance Gaurantee which must be confirmed within 5 days of the signing of the Contract.

15. One original completed and signed bid submission marked ORIGINAL with 2 copies • Original Bid document must be completed and not seperated in file, all pages must be maintained as Section 1 of the bid submission, thereafter additional required documents are to be referenced and indexed • All bids submissions must be hand delivered and put in the tender box at reception. • All bids being delivered must be registered by company name in the Bid registration file at Reception. Submission Address : RAF ECO GLADES 420 WITCH HAZEL AVENEUE CENTURION 11am on the 20th December 2013 Bidders will be disqualified if they fail to submit bid response by the closing date and time Submission of Bid Responses

16. Contact Details • All queries must be in writing via email to leez@raf.co.za • No telephonic queries will be accepted • All Questions to be addressed at Briefing Session • All Q&A details will be published to the RAF website www.raf.co.za on date

17. Questions and Answers Bidders to ask bid related questions to line management

18. Thank You