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Oracle Communications Portfolio Highlights and Strategic Direction. Simon Wong Head of Sales Consulting, JAPAC Oracle Communications . Drive Top Line Growth Cloud, M2M, Enterprise, Metro-E More effectively monetize spectrum & network investments Improve Brand Experience
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Oracle Communications Portfolio Highlights and Strategic Direction Simon WongHead of Sales Consulting, JAPAC Oracle Communications
Drive Top Line Growth Cloud, M2M, Enterprise, Metro-E More effectively monetize spectrum & network investments Improve Brand Experience Multi-channel commerce & service Streamline design time & run time processes Make Better Decisions Faster Anticipate customer needs Take action in real-time Optimize CAPEX investments Sweat existing network assets Optimise investment cycle Recurring Service Provider Themes
User Expectations: Any Service, Anytime, Anywhere, Any Device • INCREASED CONNECTIONS • Multi-Device • Phone, PC, Tablet, TV, Car, Security,Appliances • Multi-Media • Voice, Video, Chat, Text, Social • Multi-Network • 3G, 4G/LTE, Broadband, WiFi • Multi-Persona • Consumer, Employee, Parent, Caregiver • Multi-Location • Home, School, Work, Play, Anywhere • INCREASED EXPECTATIONS • Seamless Service and Application Experience • Across Devices, Media, Networks • Guaranteed Quality and Reliability • Telemedicine, Surveillance, Emergency Services • Secure and Regulatory Compliant • Financial Services, Public Sector, Healthcare • Personalized • My Digital Life, My Enterprise Dashboard • Contextual • Right Information, Right Device, Right Now
User has changed; Network must change TRENDS Devices TRENDS Rich Content Delivery Basic Content CMO CMO Data • Ringtones • Games • Web/WAP • Cloud • Pay as U Grow • HTML5 Billing CIO Network and Web Applications Spectrum CMO/CTO • Postpaid • Premium SMS • IP Evolution • WebRTC Network Applications Intelligent Charging CTO CTO/CIO 4G • Prepaid • Voice • Messaging • Policy Aware • Online Charging 2G/2.5G/3G
Service Providers Are Moving to All-IP NetworksDelivering the Best of Both the Traditional Telephone and Public Internet • Data oriented • Low cost packet routing • Rapid application innovation • Compromises: Delivers best-effort consistency and inconsistent quality Traditional Circuit Switched Internet • Voice, video, and data oriented • Supports fixed and mobile convergence • Rapid application innovation • Tiered transport services • Guaranteed quality and secure • Lower Cost • Voice oriented • Trusted • High quality • Compromises: Costly to maintain, dedicated circuits and slow delivery of new services All-IP Network
Deploying All-IP Networks is Challenging • Service Providers • Delivering scalable, next generation services presents security, reliability, and interoperability challenges • Difficult to monetize and/or provide differentiated alternatives to “over-the-top” (OTT) services • Traditional approaches have proven to be expensive, complex, and time-consuming • Enterprises • Real-time communications over IP present unique security, interoperability, and reliability challenges • Many mission-critical applications require solutions that provide complete security, absolute reliability, high service quality, or record-ability • Customers and employees demand engagement through the channel, application, and device of their choice
Built on Leading Communications Products • CRM for Communications • Billing for Communications • Activation for Communications • Telecoms Application Server • NEBs Certified Hardware • Session Delivery Networks • Network Signaling
Most Comprehensive Industry Portfolio X-Channel Customer Experience Management Supply Chain, Finance, Procurement & Human Resource Management Solutions Business & Operations Support Solutions Subscriber Data Management* Service Design & Fulfillment Network Resource Management Pricing, Charging & Policy Billing & Settlements Service Delivery Platform Service Creation Service Exposure Service Execution Unified Communication & Collaboration Session Delivery Infrastructure Core Signaling & Routing Communications Enabled Business Processes Session Recording Border Control Systems, Tools & Technology Java Analytics Engineered Systems & Servers OS & VM Database Middleware * Pending close of Tekelec transaction
Addressing the Complete Communications Customer Experience • Cross – Channel • Personalized Offers & Services • Secure & Reliable • Regulatory Compliant • Spanning Front & Back Office
Monetizing 4G/LTE and Over-the-Top Services • Video Voice Mail • Home Security Monitoring • Parental Controls • Unified Communications • Location-based Mobile Coupons • Fixed-Mobile Converged Television • International Roaming Day Pass • Mobile Health and Wellness • Secure Enterprise Services
Tackling Service Provider’s Big Data Challenges • Scale: Networks and systems produce billions of events per day; largest data warehouses tripling in size every 2 years • Complexity: Hundreds of systems and multiple lines of business; often result in multiple data marts & data warehouses • Change: Service providers exist in a world of constant change – network technologies, regulatory, & business model Billing
Enabling Real Time Unite Communications • Faster, more secure solution for voice, video and unified communications • Higher quality and more efficient contact centers • More reliable and easy to use video conferencing • Communications-enabled business processes and E-commerce
Solutions Addressing a Business Problem Operational Efficiency to Revenue Generation 1 RODOD Rapid Order Design and Delivery • Enables rapidly design and introduce complex offers • Efficiently captures and fulfills orders accurately 2 RSDOD Rapid Service Design and Delivery • Enables flexible and reusable service fulfillment design • Provide visibility and control across the entire order lifecycle 3 NRM Network Resource Management • Enables optimal capacity planning with e2e network visibility • Ensures operational efficiency with clean network data 4 IPC Intelligent Policy Charging • Enables flexible monetization of new business models • Handles the most extreme demand on real time events 5 SANE Service and Network Evolution • Revives legacy network with next generation services • Internet speed service innovation on changing network 6 Cloud Cloud Services Delivery • Highly configurable and adaptable communication services • Provide low TCO and highly scalable cloud service delivery for highly profitable business return
RODOD Standard & Integrated Solutions Blueprint RSDOD NRM Highly Interoperability in Existing Infrastructures IPC SANE Enterprise Product Catalog Order Capture Service Governance and Lifecycle Siebel CRM Product Hub AIA Cloud AIA AIA AIA Collaboration Services Pricing Design Cloud Readiness Decomposi-tion Lifecycle Mgmt Rating and Charging Billing & A/R BRM OSM COM AIA NCC PDC UCS Service Exposure Mgmt OCMC Policy Number Portability Services OCCAS App Server OCSG Service Gatekeeper Online Mediation Voucher Mgmt OCOMC Unified Comm Services Subscriber Profile Offline Mediation Rich Comms Enablers Service Creation & Execution Service Policy Policy Rule Engine Service Order Orchestration OSM SOM Design Studio ND NI Call Control & Creation P2P P2P P2P Service Orchestration Network Integration Service Controller Fulfillment Design Network Intelligence Network Discovery UIM ASAP/IPSA Message Mgmt Services Inventory Mgmt Activation
Rapid Implementation Oracle CommunicationsConsulting • Oracle solution delivery experts • Proven success across 1000’s of projects • Global scale, flexible delivery models
Vibrant Partner Ecosystem Oracle PartnerEcosystem • Global reach, local knowledge • System integration and migration • Third party applications and technology