Integration of Safety, Health and Environment into all Aspects of the AZC Business

2. Integration of Safety, Health and Environment into all Aspects of the AZC Business .

3. Presenter Anne Contala, M.H.Sc., CIH, ROH Senior Consultant, OHS AstraZeneca Canada Inc. Mississauga, Ontario  anne.contala@astrazeneca.com

4. Background • 120 Operations staff • 600 Head office staff • 650 Field force staff

5. Operations • Very strong focus on compliance in pharma industry • “GMP” (good manufacturing practices) essential in ensuring: • S (strength) • I (identity) • S (safety) • P (purity) • Q (quality)for all drug products being produced

6. SHE • SHE considerations integrated into all Operations processes • SHE precautions statements in all SOPs • Customized SHE training curricula set for all Ops employees (core job-specific and “special” training) • Proactive SHE review as part of Change Control • SHE risk assessment for all new projects, processes • SHE on agenda of all Operations Review Meetings .

7. Operations Training Curricula

8. HRIS Integration

9. Manager and Employee Views .

10. Enrollment

12. Non-Operations • ? of Relevance of SHE in Sales/Marketing activities • SHE advice often sought at “11th hour” • But accidents also experienced within S/M : • #1 motor vehicle accidents • Slips/falls • Accidents related to off-site team-building activities

13. Impetus for Change • October 2005 Global CR/SHE Integrated Audit • Profiled integration of SHE throughout Operations • Profiled SHE training courses and curriculum development • Auditors rated training curriculum development, “best in class” • Direction to expand SHE focus throughout non-Operations with same level of rigour

14. Other Drivers AstraZeneca Global SHE Policy • “AstraZeneca to be amongst the industry leaders in SHE”… • Audit finding: SHE is a line management responsibility that requires greater people manager engagement (particularly outside Operations) AstraZeneca Canada • Provision of a safe work environment directly aligned with AZC “mission and values” • People managers expected to demonstrate “leadership” in all business aspects including those related to SHE • Code of Conduct compliance, including SHE aspects for all employees Due diligence • Specific responsibilities apply to people managers for ensuring a safe workplace for their employees regardless of where they work

15. SHE4U2 Campaign • Designed to assist people managers and all employees to better understand and execute their SHE responsibilities • Clear articulation of required actions

16. Roll-out • Campaign vetted and supported by: • SHE/Wellness Steering Committee • Executive Team • Phased Approach • Head Office • Field Force & Montreal Sales Office

17. SHE4U2 SHE4U2 The Key To Helping Unlock A Better Understanding of [Your] SHE Responsibilities

18. Our success depends on you…as SHE is truly 4U2!

19. Key Components • SHE Accountability Outlines • People Managers • Non-Supervisory Employees • SHE Training Curriculum • 3 core courses for HO staff • SHE 101 • Risk assessment level 1 • Office ergonomics • + Health and Safety for Office Managers • (for all people managers) • Setting of SHE Targets by SLT Directors

20. Support Materials • Rollout information kit • Including voicemail and e-mail message from President • Key messages document • Q&A document • Promotional key chain • Suggested SHE targets for SLT members • Training Curricula

21. Non-Operations Curriculum

22. Actions for HO People Managers • Review campaign materials • Complete “Health and Safety for Office Managers” e-learning course by end Q2 • (1-1.5 hour time commitment) • Ensure SHE training requirements integrated within employees’ Individual Development Plans (End Q1) • Encourage and monitor staff participation in SHE training as per curriculum requirements (training to be complete by end Q4); set targets by end February

23. Screen Shots from Courses for Head Office Staff

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34. Challenges of Field Force Launch SHE4U2 “bundled” package for FF: • Driver Safety • New vehicle policy • Web-based e-learning modules • Health Risk Appraisal • Environmental principles • E-learning course, H & S for FF Managers

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38. Mixed Success to Date • Uptake of core and manager SHE training within Non-Operations dependent on engagement of line manager/director • Driver Safety Training: excellent uptake by Sales, >85% complete • Increase in proactive calls for risk assessments/advice • Several requests for “dedicated” SHE training sessions • Upcoming “Integrated SHE/Security Audit” of Commercial side of business in September 2008 may help to garner additional interest and uptake in SHE training over balance of year

39. Thank You!