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Delegating Skill

Delegating Skill. 管理科學系 0 113101 陳愉涵 0 113113 卓明穎. 5 Steps in Practicing the Skills. Clarify the assignment Specify the employee’s range of discretion Allow the employee to participate Inform others that delegation has occurred Establish feedback channels. 1. Clarify the assignment.

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Delegating Skill

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  1. DelegatingSkill 管理科學系 0113101陳愉涵 0113113卓明穎

  2. 5StepsinPracticingtheSkills Clarifytheassignment Specifytheemployee’srangeofdiscretion Allowtheemployeetoparticipate Informothersthatdelegationhasoccurred Establishfeedbackchannels

  3. 1.Clarifytheassignment 決定將什麼任務（what）分配給誰（whom） 1.確認承接該任務者，是否有能力完成 2.承辦人是否有時間，動機完成任務 3.確認之後，主管需要提供詳細資訊跟完成的期望 4.讓承辦人能夠依照自己的方式完成任務

  4. 2. Specifytheemployee’srangeofdiscretion 分配工作的狀況會與“限制”相關 主管分配工作時，會給予有限的權利 承辦人需知道被分配下來的標準和最高權力上限

  5. 3.Allowtheemployeetoparticipate 允許員工參與 注意：員工潛在的問題（ex:能力/個人偏見）

  6. 4.Informothersthatdelegationhasoccurred 分配工作時，應當公開化 不只主管與承辦人，其他利害關係人也應得知 最後，需說清楚一切指派工作之細節

  7. 5.Establishfeedbackchannels 監控承辦人之績效 設定總完成日期/每階段預定完成日期 定期確認承辦人： 是否濫用職權/遵循公司政策/使用正確流程

  8. Scenario AnneZumwalt---boss RickyLee---managerofthecontractsgroup BillHarmon---Ricky’semployee

  9. Applicationof5practicingsteps Clarifytheassignment ---Anne有答應Ricky可把工作分配給Bill ---Anne有確認Bill有能力完成該工作 --- 應該還需要確定Bill是否有時間跟動機 --- Ricky有提供詳細資訊給Bill，但沒說任務完成的期待標準

  10. Applicationof5practicingsteps 2.Specifytheemployee’srangeofdiscretion ---Anne有確定可把工作分派給Bill ---Ricky應將職權上限告知Bill 3.Allowtheemployeetoparticipate ---Anne允許Bill參與討論

  11. Applicationof5practicingsteps 4.Informothersthatdelegationhasoccurred ---Ricky尚未將分派工作一事公開，應讓其他 利害關係人知曉 5.Establishfeedbackchannels ---Ricky需要監控Bill的績效，並設定總完成日期 ，以及每階段預定完成日期 --- 另外，Ricky要定期確認Bill是否濫用職權 /遵循公司政策/使用正確流程

  12. 權限 公開化 溝通 監控 標準 能力

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