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How to Handle Conflict at the Workplace?

How to Handle Conflict at the Workplace?. Conflict management and resolution is a challenge that managers face in the corporate world. What is Conflict?. Conflict may be defined as friction between individuals due to differences of opinions, ideas, beliefs, values, needs or objectives.

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How to Handle Conflict at the Workplace?

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  1. How to Handle Conflict at the Workplace?

  2. Conflict management and resolution is a challenge that managers face in the corporate world

  3. What is Conflict?

  4. Conflict may be defined as friction between individuals due to differences of opinions, ideas, beliefs, values, needs or objectives.

  5. Types of Conflict

  6. Intrapersonal conflict

  7. Interpersonal conflict

  8. Functional conflict

  9. Intergroup conflict

  10. Why does conflict arise?

  11. No two people are alike

  12. See things differently

  13. Different ideologies

  14. Different approaches to problem-solving

  15. Poor communication channels

  16. Competition for limited resources

  17. Differences in goals and values

  18. Organizational inter-department friction.

  19. Effects of conflicts

  20. 1. Positive effects of conflicts

  21. Triggers the need for searching for new facts and solutions.

  22. Improves group cohesiveness

  23. 2. Negative effects of conflicts

  24. Reduces productivity

  25. Delays the decision-making process

  26. How do you deal with conflict situations?

  27. Negotiate

  28. Solve the problem

  29. Conceptual skills

  30. Communication Skills

  31. 1. Listening2. Asking Question

  32. Assertive action

  33. Manage emotions and tempers

  34. Resolve the conflict in a healthy way

  35. Be polite and respectful

  36. Conclusion

  37. “Conflict arises when a difference between two (or more) people necessitates change in at least one person in order for their engagement to continue and develop. The differences cannot coexist without some adjustment”. - Jordan (Courage in connection: Conflict, compassion, creativity)

  38. To read articles on similar topics, please visit blog.commlabindia.com

  39. Thank You

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