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Explore the importance of diversity in the workforce, including the biological and social factors that make individuals different from each other. Discover the benefits of diversity as an asset and learn about the challenges that come with managing a diverse workforce. Gain insights into top management commitment and accountability in promoting diversity. Look ahead to future discussions on HR planning and its relation to business planning, forecasts, and job analysis.
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Diversity • Human characteristics that make individuals different from each other • Groups Vs Individuals • Biological • Social
Need to Manage Diversity • Current work force is diverse • race & ethnicity • gender • age • disabilities
Diversity as an Asset • Marketing • Salesforce • Problem solving and creativity • From manufacturing to service economy
Challenges of Diversity • Universal Vs relative management practices • Resistance to change • Group cohesiveness & conflict • Competition • Performance • Backlash
Top Management Commitment • Training programs • Support groups • Mentoring programs • Accommodating family needs • Alternative career paths • On-site child care • Alternative work arrangements
Top Management Accountability • Monitoring work place fairness • Using reward systems
Backwards & Forwards • Summing up: We’ve explored the case for a diverse workforce, the problems, the challenges and ways to improve it. • Looking Ahead: next time begin our exploration of human resource planning. How does HR planning related to business planning, what kinds of forecasts are helpful, and what is job analysis.