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Why BSI IT Service Management Quick-Check?. IT Service Management (ITSM) is critical for today's successful businessIT service management (ITSM) is proven best practice approach to the management of IT service provision to users and customers, both internal and externalSelf-assessment enables and encourages a service provider's commitment to continual improvement in service management processes and servicesSelf-assessments promote buy-in to any resultant corrective actions and improvements as staff are much more aware of the gaps.
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1. Introducing the NEW BSI IT Service Management (ITSM) Quick-Check Online tool
2. Why BSI IT Service Management Quick-Check? IT Service Management (ITSM) is critical for today’s successful business
IT service management (ITSM) is proven best practice approach to the management of IT service provision to users and customers, both internal and external
Self-assessment enables and encourages a service provider's commitment to continual improvement in service management processes and services
Self-assessments promote buy-in to any resultant corrective actions and improvements as staff are much more aware of the gaps
3. BSI IT Service Management Quick-Check
4. BSI IT Service Management Quick-Check Get direct access to the PDF versions of standards and guidance
5. Benefits - BSI IT Service Management Quick-Check Helps you through a comprehensive review of your ITSM management system
Gives you an appreciation of how your ITSM management system is performing against the standard BS ISO/IEC 20000-1, with a percentage weighted score
Assists in the identification of ITSM risks and gaps so that you can make improvements to your systems and policies
6. BSI IT Service Management Quick-Check There are a series of questions, broken down into 21 discrete sections:
7. BSI IT Service Management Quick-Check
8. BSI IT Service Management Quick-Check
9. BSI IT Service Management Quick-Check
10. BSI IT Service Management Quick-Check
11. BSI IT Service Management Quick-Check You can complete assessments at your own pace
Assessments can be stored and updated as required
Auto-generated summary and proposed prioritization in the form of two report types
Detailed report that uses a traffic light system to highlight how you are performing. Includes all questions and answers along with any comments/evidence and a summary illustrating the weighted score of each section in the form of a chart
Green – the requirement needs to be addressed to avoid a minor non-compliance
Amber – not meeting the requirement and could lead to a non-compliance as a minimum
Red – the requirement is a top priority
Report summary illustrating the weighted score of each section in the form of a chart
12. BSI IT Service Management Quick-Check
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14. BSI IT Service Management Quick-Check Available online and accessible through your PC or via hand-held PDA – an easy and convenient tool for use in different locations and across sites
Technical support team to help you with any training or technical issues you many encounter during your subscription
Price £495 +VAT for a year’s subscription