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MKCL's World-class Academy for Vocational Excellence Management Courses

MKCL's. MKCL's World-class Academy for Vocational Excellence Management Courses. What is WAVE?. ‘ 'WAVE' is MKCL's flagship vocational education program for enhancing employability of the youth. WAVE courses offer actionable knowledge and

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MKCL's World-class Academy for Vocational Excellence Management Courses

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  1. MKCL's MKCL's World-class Academy for Vocational Excellence Management Courses

  2. What is WAVE? ‘'WAVE' is MKCL's flagship vocational education program for enhancing employability of the youth. WAVE courses offer actionable knowledge and job- orientation for a variety of industry sectors.

  3. Today organizations… • Expect the candidates to have specific skill sets which will make them productive from day one. • They will be looking for readily employable people to conserve the time and money spent in training.

  4. MKCL's • From college to career

  5. WAVE is designed to… • Equip students with training that is relevant to the industry expectations. • Be updated with latest development in the industry. • Find a way to interact with industry experts.

  6. MKCL & GTT Collaboration • MKCL has a vast experience of deploying advance IT tools to provide learning opportunities for a very large and diverse population at affordable cost while maintaining a very high quality and widest accessibility across rural and urban areas. Over 45 lakh students have been trained over the past 7 years by MKCL. • GTT has been established by some of the best minds from the industry, technology and education domains with the view to develop the cutting-edge vocational education programmes.

  7. MKCL & GTT Collaboration Brings before the customer • Well-research pedagogies • Industry relevant contemporary content • Case studies and role plays • Customized Learning support • Integrated approach for self study observation, practice and reflection

  8. WAVE ’s New Courses in Management

  9. MKCL's Diploma in Retail Management

  10. Retail Management Syllabus Basics of Retail Careers in Retail Consumer Behaviour Use of IT in Retail Customer Service Selling Skills Retail Store Formats Grooming and Personality Development Communication Skills Important Store Processes Store Design and Visual Merchandising

  11. Career Opportunities Purchase associates Merchandisers Marketing Associates Store Associates IT Associate Efficiency Experts Facility Associates Sales representatives at various retail stores and malls.

  12. MKCL's Diploma in Customer Service Management

  13. Customer Service Syllabus Studying types of customers Importance of customer service Customer service culture Managing customer needs Making and accepting offers Negotiation skills Communication skills

  14. Career Opportunities Customer Care Associates & Customer Service executive in • Retail • FMCG • Insurance • Manufacturing • Hospitality • BPO & • Banking industry

  15. MKCL's Diploma in Selling Skills

  16. Selling Skills Syllabus Differentiating Marketing and Sales Understanding customer needs Understanding competition Opening Techniques Display and demonstrations Negotiation skills Communication skills Selling skills Closing skills

  17. Career Opportunities Direct Sales Executives Retail Associates Merchandisers Sales Representatives in various Service, Manufacturing, FMCG, Hospitality organisations.

  18. MKCL's Diploma in Banking FinancialServices and Insurance (BFSI)

  19. Banking, Financial Services and Insurance Syllabus • Introduction to BFSI products • Credit cards • Deposits • Insurance • Loans • Communication and selling skills • Phone banking operations • Selling skills • Financial Planning

  20. Career Opportunities • Financial Planning Advisor • Banking Associates • Liabilities Account Sales officer • Phone Banking • Asset Account Sales officer • Equities and commodity relation ship manager • Credit cards Sales officer with various financial agencies etc.

  21. Academic delivery model Self- learning sessions based on interactive eLearning content delivered through MKCL's eLearning Platform namely ERA ( eLearning Revolution for All) at WAVE - ALC Periodic remote academic facilitation by domain experts Hands- on sessions with specific tools, Assignments, Mini Projects Personalized academic support service by remote experts Collaborative learning with peers Study material: Interactive eContent at no extra cost + Print Material in ALC - Library

  22. Assessments • Weekly Interim Performance Tests and Final Examination Medium of Instruction • English Duration • 132 Hours • (13 weeks, 2 hours per day)

  23. Eligibility and Fees Eligibility • 12th standard passed • Basic IT literacy skills Course fees: • Rs. 3000/- (All inclusive)

  24. Thank you • www.mkcl.org/wave

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